Tivok T-HP38AB User Manual (English)

Martin FloydAug 20, 2025

What to do if my Tivok T-HP38AB Heat Pump compressor is not operating?

S
Sandra GarciaAug 20, 2025
If the compressor in your Tivok Heat Pump isn't operating, several factors could be the cause. It could be due to a power source fault, in which case you should check the power source and change any faulty components. Another cause could be a damaged compressor AC contactor, which would need to be replaced. Also, check every wire connection to the compressor, as a loose wire connection could be the problem. Other potential causes include over-heat protection (check for a gas leakage), high water temperature (bring down the water temperature value), or low water flow volume (clean the filter, check if air is inside the water system, and check the water flow switch).

Brand	Tivok
Model	T-HP38AB
Category	Heat Pump
Language	English

Brand

Tivok

Model

T-HP38AB

INTRODUCTION

GENERAL INFORMATION

Provides an overview of the heat pump and its applications.

DOCUMENT SCOPE

Outlines the manual's content and user responsibilities before installation.

FEATURES AND BENEFITS

WIDE RANGE OF APPLICATIONS

Details the various uses and heating capabilities of the heat pump.

DURABLE AND LONG LIFE

Highlights the robust construction and longevity of the unit's components.

STRONG CABINET

Describes the material and protective coating of the heat pump's casing.

NOISE CONTROL

Explains features designed to minimize operational noise and vibration.

RELIABLE AND SAFE DESIGN

Lists built-in safety features and design considerations for reliability.

SIMPLE MAINTENANCE

Discusses ease of access for maintenance and servicing procedures.

INSTALLATION

HEAT PUMP LOCATION

Guidance on selecting an appropriate and safe place for the heat pump unit.

CLEARANCE REQUIREMENTS

Specifies necessary distances around the unit for ventilation and access.

HEAT PUMP ACCESSORIES

Lists essential accessories included with the heat pump unit.

WATER TANK

Information regarding the installation and connection of the water tank.

WATER PIPING

Guidelines for proper water piping installation and connection.

WALL-MOUNTED CONTROLLER

Step-by-step instructions for mounting the controller unit on a wall.

ELECTRICAL CONNECTION

Essential electrical wiring and connection procedures for qualified electricians.

COMMISSIONING

Steps for initial start-up, testing, and system verification by a professional.

CONTROLLER OPERATION

KEY LAYOUT

Identifies and explains the function of each button on the controller.

LCD LAYOUT

Details the various display areas and symbols on the controller's screen.

WATER TEMPERATURE SETTING

Instructions for adjusting the desired water temperature set-point.

CLOCK SETTING

Procedure to set the current time on the controller.

ON/OFF TIMER SETTING

How to program the heat pump to turn on and off automatically at set times.

IST TIMER SETUP

Detailed steps for setting the first ON/OFF timer program.

2ND TIMER SETUP

Instructions for setting up the second ON/OFF timer program.

3RD TIMER SETUP

Instructions for setting up the third ON/OFF timer program.

TIMER RECURRENCE

Setting options for timer recurrence (everyday or one day only).

TIMER CANCELLATION

Procedures for cancelling programmed ON/OFF timers.

MAINTENANCE AND TROUBLESHOOTING

MAINTENANCE

Routine tasks and checks for optimal heat pump performance and longevity.

ERROR CODE CHECKING

How to view and interpret error codes displayed on the controller.

COMMON FAILURE CODES

A list of common error codes and their corresponding failures.

PARAMETER CHECKING AND RESETTING

Procedure for viewing and adjusting system parameters, often for technicians.

PARAMETER LISTING

Comprehensive list of adjustable parameters, their scope, and default values.

PRESSURE GAUGE GUIDE

Explanation of how to read and interpret the system's pressure gauge.

Tivok T-HP38AB User Manual

Table of Contents

Questions and Answers:

Tivok T-HP38AB Specifications

Summary