11
EOX ELEVATOR OWNER’S GUIDE
Power failure
In the event of the loss of normal power, limited elevator
service is continued through an automatic transfer to
an Emergency Power operation. When normal power is
restored, the elevators will automatically transfer back to
normal operation. If there is not a standby power supply,
the elevators will stop in progress and remain at rest until
normal power is restored. Become familiar with the type
of emergency power operation required by building code.
Auto-rescue feature
Some elevator systems are equipped with an auto-rescue
feature that moves your elevator cab to the next
available landing in a power failure. It then opens the
doors to allow passengers to exit safely.
Emergency power operation
An Emergency Power Lowering System provides
automatic or manual return of an elevator to a
predetermined landing during a blackout or single-phase
electrical condition. If there is a standby power supply,
the elevators will automatically return to the lowest
landing and the doors will open, allowing the passengers
to exit. The doors will then close, and the elevator will
shut down. The elevator will remain at this landing until
the power is restored.
Battery lowering
Some hydraulic elevators are equipped with an optional
Battery Lowering Unit, which provides supplemental
power for the elevator when it loses power. The unit
returns the elevator to a designated landing and opens
the doors, allowing passengers to exit safely.
Stalled elevators
In the unlikely event that your elevator becomes stalled
with passengers inside, do not attempt to rescue them.
Instead, immediately call your elevator service provider
at 844 427 5461 (U.S.) or 800 233 5757 (Canada). In the
event that a passenger is injured or ill, call 911. There is
an emergency communication phone inside the elevator
for anyone trapped to speak to trained emergency
response/dispatch personnel. They will reassure the
passenger that steps are being taken to remove them
from the elevator.
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