10
General Device Maintenance
• Do not install any other apps on your device.
• Make sure devices are fully charged at the beginning of
every shift.
• Avoid water damage to card readers by placing the
device upside down in servers’ aprons.
Oline ModeToast Wi-Fi Network
Helpful Tips
• When a device leaves Wi-Fi coverage area, it is normal
to experience a lag time of 1-2 minutes while the device
reconnects.
• When a device goes oline, do not begin the order
again on a dierent device. If you place an order on a
device that has gone oline, delete the order from the
oline device before ringing it in on a dierent device.
Make sure your Toast Go 2 is always connected to the
secure Toast Wi-Fi network. It is generally named
Your_Restaurant_Name_Secured.
As you move through the restaurant, your device might
connect to other Wi-Fi networks that have stronger signals.
Tickets will not print if your device is not on the secure
Toast Wi-Fi network.
Follow these steps to forget other networks your device
might accidentally connect to:
1. Select Settings > Wireless and Networks.
2. Select Wi-Fi.
3. Select and hold the Wi-Fi network you want to forget.
4. In the pop-up list, select Forget.
Repeat steps 3 and 4 to forget additional networks.