What to do if my TOMI STERAMIST STERAPAK Cleaning Equipment SteraPak does not start?
First, verify that the SteraMist SteraPak battery is correctly inserted, plugged in, and turned on. Check the battery level or the voltage from the wall. If you're using an extension cord, inspect it for any damage. If the issue persists, contact a certified SteraMist technician.
How to fix a TOMI STERAMIST STERAPAK Cleaning Equipment solution stream that is spraying at an angle?
Turn off, remove the battery, or unplug the SteraMist SteraPak. Clear the nozzle using the nozzle clean-out tool. If the issue remains, remove the spray nozzle assembly and replace the nozzle gasket, ensuring it lays flat against the nozzle base. Reassemble the spray nozzle assembly, tightening it finger-tight to avoid deforming the nozzle gasket.
What to do if TOMI Cleaning Equipment SteraMist is on, but no mist/fog is being produced?
Ensure that all tube connections are fully seated into their fittings by pushing the tubes until they bottom out. Verify the flexible tube is connected to the fitting at the rear of the BIT™ solution cartridge area. Also, confirm that the dip (pick up) tube to the solution is connected to the generator and that there is still solution in the container.
What to do if the atmospheric cold plasma arc in my TOMI STERAMIST STERAPAK Cleaning Equipment is not contained?
Immediately STOP operation. Disconnect the battery or electric power. Clean all residues from the tip guard, electrodes, electrode posts, spray nozzle, air cap, and retaining ring using isopropyl alcohol. Reassemble and test. If the high energy electrical arc continues to misfire, discontinue use immediately and contact your TOMI™ Representative.
General| Product Type | Portable Disinfection System |
|---|---|
| Disinfectant | SteraMist BIT Solution |
| Application | Surface Disinfection |
| Power Source | Rechargeable Battery |
| Disinfection Agent | Hydrogen Peroxide |
| Operating Temperature | 15°C to 30°C (59°F to 86°F) |
| Operating Humidity | 20% to 80% RH |
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