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Toshiba satellite fusion 15 series User Manual

Toshiba satellite fusion 15 series
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GMAD00426010
06/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see “If Something Goes Wrong” on
page 112 in this guide.
Satellite Fusion™ 15
User’s Guide
(Windows 10)

Table of Contents

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Toshiba satellite fusion 15 series Specifications

General IconGeneral
BrandToshiba
Modelsatellite fusion 15 series
CategoryLaptop
LanguageEnglish

Summary

Satellite Fusion™ 15 User's Guide (Windows 10)

If you need assistance

Provides information on how to get technical support from Toshiba via their website.

California Prop 65 Warning

Recordable and/or ReWritable Drive(s) and Associated Software Warranty

Protection of Stored Data

Critical Applications

FCC Notice “Declaration of Conformity Information”

Note on Peripherals

Note on using FCC Class B compliant peripherals with the equipment.

Bluetooth® Wireless Technology Interoperability

Caution on Bluetooth and Wireless LAN Interference

Caution about potential interference between Bluetooth and Wireless LAN devices.

Bluetooth® Wireless Technology and Your Health

Caution on Radio Frequency Radiation

Caution regarding exposure to radio frequency radiation from Bluetooth modules.

Wireless Interoperability

Caution on Bluetooth and Wireless LAN Interference

Caution about potential interference between Bluetooth and Wireless LAN devices.

Wireless LAN and Your Health

Canada – Industry Canada (IC)

Caution on Radio Frequency Radiation

Caution regarding exposure to radio frequency radiation from Wireless LAN.

Regulatory statements

Note on 802.11a Devices

Note that the caution applies only to products operating with an 802.11a radio device.

EU Declaration of Conformity

The European Union WEEE Directive Information

Europe - Restrictions for use of 2.4 GHz Frequencies

Europe - Restrictions for Use of 5 GHz Frequencies

Taiwan

Using this Equipment in Japan

Device Authorization

Copyright

Export Administration Regulation

Notice

Trademarks

Licenses

Computer Recycling Information

Reuse, Donation, Recycling

Introduction

ENERGY STAR Qualification

Statement indicating the computer meets ENERGY STAR guidelines for energy efficiency.

Introduction

Note on RoHS Directive

Note on the computer's compatibility with the RoHS Directive for hazardous substances.

Note on Microsoft Software Copy Protection

Note about technological measures for copy protection in Microsoft software.

Introduction

About This Guide

Introduction to the user guide's content and how to use it effectively.

Safety icons

Other icons used

Explanation of icons used for technical notes, hints, and definitions.

Your computer’s features and specifications

Documentation

Service options

Chapter 1: Getting Started

Selecting a place to work

Guidance on choosing a suitable location for using the computer.

Setting up a work environment

Tips for setting up an ergonomic and safe work environment.

Keeping yourself comfortable

Good Working Posture

Detailed advice on maintaining a healthy and ergonomic posture.

Using the notebook with an external keyboard, mouse or monitor

Tips for typing posture and screen glare

Advice on typing posture, wrist support, screen glare avoidance, and eye strain.

Typing style

Taking breaks and varying tasks

Mobile computing tips

Transporting the notebook

Seeking additional help

Workstation Setup Checklist

Checklist for ensuring proper workstation setup and posture.

Precautions

Warning about Liquids

Warning about the dangers of exposing the computer to liquids.

Handling Computer Components Safely

Caution on Heavy Objects and Drive Activity

Caution against heavy objects and not turning off computer during drive activity.

Caution on Disc Handling and Virus Scanning

Caution regarding disc handling and scanning files for viruses.

Important information on your computer’s cooling fan

Warning on Overheating and Ventilation

Warning about overheating risks due to blocked vents or poor ventilation.

Setting up your computer

Connecting to a power source

Warning on Power Cord Handling

Warning about improper handling of power cords and plugs.

Connecting to a power source

California Prop 65 Warning

Warning about chemicals in the product, reiterating the Prop 65 notice.

Warning Against Wet Hand Connections

Warning against connecting or disconnecting power plugs with wet hands.

Charging the main battery

Note on Battery Accessibility

Note that the computer battery may not be accessible by the user.

Using the computer for the first time

Caution on Initial Power Off

Caution not to turn off power during initial operating system setup.

Using the Start menu

Note on Windows Key Usage

Note on using the Windows key to open the Start menu.

Registering your computer with Toshiba

Note on Internet Connection for Registration

Note that an Internet connection is required for online registration.

To Shut down your computer

Caution on Power Button Shutdown

Caution regarding potential data loss when using the power button to shut down.

To Restart your computer

To place your computer in Sleep mode

Caution on Sleep Mode Data Loss

Caution about potential loss of unsaved work if battery depletes in Sleep mode.

Adding optional external devices

Note on Initial Setup

Note recommending initial setup before adding external devices.

Recovering the Internal Storage Drive

Creating a recovery drive

Note on External Power Requirement

Note that an AC adaptor is required during the recovery process.

Note on Recovery Drive Backup Scope

Note explaining backup scope and need for separate file backups.

Creating a recovery drive

Caution on USB Flash Drive Data Erasure

Caution that USB flash drive data is erased during recovery drive creation.

Restoring from a recovery drive

Caution on Data Deletion During Recovery

Caution that the recovery process deletes internal storage drive information.

Note on External Power Requirement

Note that an AC adaptor is required during the recovery process.

Note on Restored Files Scope

Note that only system files and drivers are restored, not user-created files.

Reset your PC

Note on External Power Requirement

Note that an AC adaptor is required during the PC reset process.

Reset your PC

Installing drivers and applications

Note on Internet Connection for Reinstallation

Note that an Internet connection is required to reinstall applications.

Using the touchpad

Note on Touchpad Operation Specificity

Note that some touchpad operations are application and model specific.

Touchpad Navigation Gestures

Mouse properties

Starting an app

Saving your work

Backing up your work

Hint on Backup Time

Hint about the time required for backing up large amounts of data.

Toshiba’s online resources

Chapter 3: Mobile Computing

Toshiba’s energy-saver design

Running the computer on battery power

Battery Notice

Power Plan Advice for Media Streaming

Advice on power plans for optimal performance during media streaming.

Power management

Caution on Changing Power Management Settings

Caution about potential stability issues when changing power management settings.

Charging the main battery

Caution on Using Specified AC Adaptors

Caution to use only Toshiba-specified AC adaptors.

Charging the RTC battery

Note on RTC Battery Charging and Discharge

Note on RTC battery charging status, discharge effects, and warnings.

Caution on Data Backup Before Battery Discharge

Caution to back up data before discharging the battery.

Monitoring battery power

Note on RTC Battery Charging and Monitoring

Notes on RTC battery charging status and monitoring limitations.

Main Battery Light Indicators

Explanation of main battery light indicators (amber, white, unlit).

Note on Battery Life Variations

Note that battery life and charge time vary based on settings and features.

Low Battery Charge Indicator

Indicator for low battery charge and need for recharging.

Note on Blinking AC Power Light

Note on AC power light flashing amber indicating a battery or power supply issue.

Determining remaining battery power

Note on Battery Calculation Time

Note that the computer needs time to calculate battery capacity after startup.

What to do when the main battery runs low

Setting battery notifications

Conserving battery power

Advice on Enabling Sleep Mode

Advice on enabling Sleep mode to save power.

Using Windows Power-Saving Plans

Recommendation to use Windows power-saving plans.

Power Plans

Note on Editing Power Plans

Note on how to edit existing or advanced power plan settings.

Using the eco power plan

Tracking Power Savings with eco Utility

Information about the eco Utility for tracking power savings.

Changing the main battery

Taking care of your battery

Safety Precautions for Battery and Computer

Safety precautions for handling the battery and computer.

Maintaining your battery

Disposing of your computer

Note on Airport Security Scans

Note that airport security X-rays will not harm the computer.

Traveling tips

Traveling tips

Note on Aircraft Wireless Usage

Note on disabling wireless antenna (Airplane mode ON) when using aircraft.

Note on Wireless Function Key Usage

Note on using function keys to enable/disable wireless communication.

Chapter 4: Exploring Your Computer’s Features

Exploring the desktop

Hint on Example Screen Differences

Hint that illustrated examples may differ slightly from actual system screens.

Finding your way around the desktop

Recycle Bin Functionality

Explanation of the Recycle Bin for deleted files.

Icons

Start button

Note on Start Button Reference

Note that 'Start button' refers to this specific button.

Start Menu Actions

List of actions possible via the Start menu button.

Task view

Adding desktops

App tiles

Taskbar

Notification area

Notifications

Windows Store

Setting up for communications

Note on Connectivity Requirements

Note on potential need for additional software or hardware for wireless connectivity.

Connect to the Internet

Connecting your computer to a network

Accessing a network

Exploring audio features

Note on Single Audio Device Limit

Note that only one external audio device can be plugged in at a time.

Recording sounds

Using a microphone

Using external speakers or headphones

Caution on Headphone Volume Levels

Caution regarding headphone volume levels to prevent hearing damage.

Using the Web Camera

Note on Internet Requirement for Camera Use

Note that an Internet connection is required for email, messaging, and video calls.

Using the Memory card reader

Caution on MicroSD/miniSD Adapter Requirement

Caution that an SD adapter is required for microSD/miniSD cards.

Note on Copy Disk Function Limitation

Note not to use the Copy Disk function for memory media.

Note on Card Reader Location

Note to refer to the Quick Start document for card reader location.

Inserting memory media

Removing memory media

Caution on Removing Media During Data Transfer

Caution against removing media during data writing or reading.

Chapter 5: Utilities

Note on Utility Applicability

Note that described utilities and icons apply only if available on the system.

eco Utility

Password Utility

Supervisor and User Password Types

Explanation of supervisor and user password types.

Using a supervisor password

Caution on Password Saving

Caution recommending saving passwords in a secure location.

Setting a supervisor password

Note on Password File Naming

Note on password file naming conventions and overwriting.

Deleting a supervisor password

Using a user password

Caution on Password Saving

Caution recommending saving passwords in a secure location.

Setting a user password

Deleting a user password

System Settings

System Settings Tabs Overview

Overview of System Settings tabs: General, Sleep Utilities, Display.

Note on Display Toggling After Sleep Mode

Note on toggling display output after Sleep mode.

System Settings Options

Sleep Utilities

USB Sleep and Charge

Identifying Sleep and Charge USB Ports

Identification of USB ports supporting Sleep and Charge function.

USB Sleep and Charge Functionality Details

Enabling/Disabling USB Sleep and Charge

Power supply mode settings

Service Station

TOSHIBA Application Installer

Note on Internet Connection for Reinstallation

Note that an Internet connection is required to reinstall applications.

Display Utility

Adjusting Desktop Text Size

Adjusting the size of desktop text.

Configuring Multiple Displays

Configuring settings for multiple display setups.

Adjusting Screen Resolution

Adjusting the screen resolution.

Chapter 6: If Something Goes Wrong

Problems that are easy to fix

Closing Unresponsive Programs

How to close a program that has frozen or stopped responding.

Problems when you turn on the computer

Troubleshooting a Computer That Will Not Start

Steps to troubleshoot a computer that fails to start.

Handling the RESUME FAILURE Message

How to handle the RESUME FAILURE/Error Recovery message.

The Windows operating system is not working

Note on OS Issues Originating from System Changes

Note that OS issues often arise from system changes.

Using Startup options to fix problems

Reset your computer

Options for resetting the computer to factory defaults.

Advanced options

Accessing advanced troubleshooting options.

System Restore

Using System Restore to revert the system to a previous state.

System Image Recovery

Recovering the OS using a system image.

Startup Repair

Command Prompt

Startup Settings

Internet problems

Diagnosing Slow Internet Connections

Tips for diagnosing slow internet connections.

Troubleshooting Incorrect URL Entry

Troubleshooting incorrect URL entry and domain name issues.

Troubleshooting Bookmarked Websites

Troubleshooting issues with accessing bookmarked websites.

Power and the battery

Note on Battery Accessibility

Note that the computer battery may not be accessible by the user.

Troubleshooting Non-Functional AC Power Light

Troubleshooting steps for a non-functional AC power light.

Battery Charging Issues

Battery Life Issues

Keyboard help

Note on External Keyboard Driver Updates

Note on updating drivers for external keyboards.

Perform a complete power cycle

Uninstall the keyboard driver

Note on Driver Deletion During Uninstall

Note not to delete driver software when uninstalling.

Download the latest keyboard driver

Perform a system restore

Note on System Restore Point Requirement

Note that system restore requires prior creation of restore points.

Clean the keyboard

Note on Gentle Keyboard Cleaning

Note to be gentle when cleaning the keyboard.

Touchpad help

Disable then enable the touchpad

Install an external mouse

Note on Automatic Mouse Driver Download

Note on automatic driver download for external mice.

Perform a complete power cycle

Uninstall the touchpad driver

Download the latest touchpad driver

Note on Determining Correct Driver

Note on using Device Manager to identify the correct driver.

Perform a system restore

Note on System Restore Point Requirement

Note that system restore requires prior creation of restore points.

Adjust the touchpad properties

Note on Advanced Tab for Touchpad Properties

Note that some computers have an Advanced tab for touchpad properties.

Display problems

Troubleshooting a Blank Screen

Troubleshooting steps for a blank screen, including Display Auto Off.

The screen does not look correct.

Addressing Display Adapter or Settings Errors

How to address display adapter or settings errors.

Troubleshooting Simultaneous Display Mode

Disk or storage drive problems

Error-checking

Note on Error-checking Availability

Note that Error-checking is not available for optical disc drives.

Troubleshooting Slow Hard Disk Performance

Recovering Damaged or Corrupted Data Files

Troubleshooting Program Configuration Problems

Web Camera help

Note on Camera App Download

Note on downloading the Camera application from the Windows store.

Testing your internal Web Camera

Uninstall the Web Camera driver

Note on Driver Deletion During Uninstall

Note not to delete driver software when uninstalling.

Perform a system restore

Note on System Restore Point Requirement

Note that system restore requires prior creation of restore points.

Check for problems with third party applications

System Recovery

Steps to Access System Recovery Options

Steps to access system recovery options.

Sound help

Use the Sound troubleshooter

Check and set default speakers

Note on Single Playback Device Default

Note that a single playback device is set as default automatically.

Note on Stereo Option Availability

Note if 'Stereo' is unavailable, to select another option.

Uninstall the audio driver

Note on Driver Deletion During Uninstall

Note not to delete driver software when uninstalling.

Note to Record Audio Driver Names

Note to record audio driver names for potential manual download.

Download the latest sound driver

Procedure to Determine Correct Driver

Procedure to determine the correct driver needed using Device Manager.

Perform a system restore

Note on System Restore Point Requirement

Note that system restore requires prior creation of restore points.

Printer problems

Troubleshooting Printer Not Printing

Steps to troubleshoot a printer that is not printing.

Troubleshooting Print vs. Screen Mismatch

Troubleshooting when printed output differs from screen display.

Wireless networking problems

Verify Wi-Fi Adapter and Airplane Mode Status

Verify Wi-Fi adapter status and Airplane mode.

Check Wi-Fi Access Point Detection

Check if the computer can detect Wi-Fi access points.

Check Wi-Fi Signal Strength

Check Wi-Fi signal strength using the adapter's utility.

Check Network Access on Other Computers

Check if other computers on the network have internet access.

Verify Correct SSID for Connection

Verify correct SSID (network name) for connection.

Check Device Manager for Wi-Fi Adapter Status

Check Device Manager for Wi-Fi adapter recognition and driver status.

Note on Wireless Function Key Usage

Note on using function keys to enable/disable wireless communication.

Connecting to the Internet

Verify Computer IP Address with IPCONFIG

Use IPCONFIG to verify the computer's IP address.

Troubleshoot Wi-Fi by Direct Ethernet Connection

Connect directly via Ethernet to troubleshoot Wi-Fi issues.

Check Access Point Firmware Upgrades

Check access point vendor website for firmware upgrades.

Connecting to the Internet

Internet Service Provider (ISP) Definition

Definition of an Internet Service Provider (ISP).

Required Hardware for Internet Connection

Information on necessary hardware like modems and routers.

Using a wireless connection

Troubleshooting an Internet connection – Verify network status

Troubleshooting an Internet connection – Verify hardware

Note on Combined Modem/Router Devices

Note that the modem and router may be a single device.

Note on Modem/Router Startup Time

Note that modem/router startup may take minutes and require indicator lights.

Note on Driver Deletion During Uninstall

Note not to delete driver software when uninstalling.

Uninstall the network adapter driver

Troubleshooting an Internet connection – How to verify TCP/IP

Note on TCP/IP Installation Issues

Note on TCP/IP installation issues and reinstallation steps.

Downloading drivers and updates

Using Toshiba Service Station

Manually download and install drivers and updates

Note on Internet Connection for Manual Downloads

Note that an Internet connection is required for manual driver downloads.

How to determine the correct drivers to download

Develop good computing habits

Save Your Work Frequently

Importance of frequent work saving to prevent data loss.

On a regular basis, back up the information stored on your internal storage drive.

Read the documentation.

Data and system configuration backup in the Windows operating system

Saving system configuration with restore points

Backing up your data or your entire computer with the Windows operating system

Note on Battery Power for Backups

Note that battery power is insufficient for backing up the computer.

General tips for installing hardware and software

Create a Restore Point Before Installation

Recommendation to create a restore point before installing anything.

Back Up Critical Data Before Installation

Recommendation to back up critical data before installation.

Install Hardware or Software One Item at a Time

Advice to install hardware or software one item at a time.

USB Sleep and Charge is not working.

The “USB Wakeup function” does not work.

Additional help

Seeking Further Technical Assistance

Steps to take if further technical assistance is required.

Toshiba Online Technical Support Information

Information on accessing Toshiba's online technical support.

Contacting Toshiba

Toshiba’s Technical Support Web site

Other Toshiba Internet Web sites

Toshiba’s worldwide offices

Toshiba’s worldwide offices

Appendix A

TOSHIBA Function Keys

Functions Controlled by Function Keys

List of system functions that can be set or modified using Function keys.

Cortana

Display brightness

Output (Display switch)

Note on Display Mode Availability

Note that only available modes for the system are functional.

Disabling or enabling the touchpad

Media buttons

Volume Mute

Disabling or enabling wireless devices

Zoom In/Out

Keyboard Backlight

Zoom (Display resolution)

Appendix B

Power Cord/Cable Connectors

Glossary

Acronyms

List of acronyms that may appear in the user guide.

Glossary

Glossary

Glossary Terms Introduction

Introduction to the glossary terms section.

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

Glossary

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