9-10 User’s Manual
Troubleshooting
Check the type of CD/DVD you are using. 
The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD 
(single/multi-session), CD-
ROM Mode 1, Mode 2, CD-
ROM XA Mode 2 (Form1, 
Form2), Enhanced CD (CD-
EXTRA), CD-G (Audio CD 
only), Addressing Method 2
Check the region code on the DVD. It must 
match that on the DVD-ROM drive. Region 
codes are listed in the Fixed optical media 
drives section in Chapter 2, The Grand Tour.
If problems persist, contact your dealer.
Problem Procedure