Totalcool Limited offer a 14 day no quibble return policy if you are not
happy with your purchase for whatever reason.
This does not affect your statutory rights to a full refund within 30 days
should the Totalcool prove faulty, but we also provide a 2-year warranty to
cover faulty parts.
All returns must be in their original condition and in their original
packaging. A copy of your purchase receipt / invoice must be enclosed
along with a description of the reason for return.
Once the unit has been received by us, we will inspect the unit and
accessories and if satisfactory a full refund will be offered less any postage
charges.
Refunds will be processed 3 – 5 working days after inspection has taken
place.
WE DO NOT ACCEPT ANY RETURNS AT SHOWS OR EXHIBITIONS.
Please see Purchase Invoice for Returns Address
RETURNS & REFUND POLICY
Please send any returns to address:
Totalcool Ltd
1 Pond Barn, Backridge Farm,
Twitter Lane,
Clitheroe,
BB7 3LQ,
UK
Tel: 01200 423109
Email: sales@totalcool.co.uk
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