To Next PageTo Next PageWhat to do if the deodorizer is not working on my Toto toilet?
If the deodorizer on your Toto toilet seems to be not working, first ensure that 'Deodorizer' is not set to 'OFF'. If you hear an operation sound but odors persist, clean the deodorizing filter. Also, remove any separately purchased air fresheners or deodorizers.
What to do if the power LED on my Toto toilet is flashing?
If the power LED on your Toto toilet is flashing, it could be due to the main unit not being mounted correctly. Remount the unit properly.
What to do if my Toto toilet is not turning on?
If your Toto toilet is not turning on, check if the "Power ON/OFF" setting is set to "OFF". If it is, use the remote control to switch it to "ON".
What to do if the wand does not come out on my Toto toilet?
If the water supply pressure drops significantly due to water usage elsewhere or a water failure, switch the breaker on the distribution board to OFF, wait about 10 seconds, and then switch it back ON. Also, check if the water filter drain valve is clogged with foreign matter and clean the filter if necessary.
Why won't the lid on my Toto toilet open automatically?
If the lid on your Toto toilet isn't opening automatically, ensure that 'Auto open/close' is set to 'ON'. Note that even when set to 'ON', 'Auto open/close' is not performed for about 15 seconds after the toilet seat or toilet lid is closed. Move away from the toilet and wait at least about 15 seconds before approaching the bowl unit again or open and close by hand. Also, remove any toilet lid or seat covers, as these can interfere with the sensor.
Why does my Toto toilet seat feel cold?
If your Toto toilet seat feels cold, it may be because you have been seated for a long time, so stand up from the seat and then use again. Also, check if the energy saver is in operation.
Why is the Energy saver LED not lighting up on my Toto toilet?
If the Energy saver LED on your Toto toilet is not lighting up, it may be because the breaker on the distribution board was switched off or there was a power outage. It will turn on within about 24 hours since the setting is retained.
What to do if the soft light, bowl light and CLEAN indicator do not light up on my Toto toilet?
If the soft light, bowl light, and CLEAN indicator on your Toto toilet do not light up, ensure that the 'Soft light', 'Bowl light' and 'CLEAN indicator' setting is set to 'ON'.
Guidance on avoiding operational issues and ensuring correct product function.
Instructions on how to avoid physical damage to the Washlet during regular operation and cleaning.
Steps to take if water flow is interrupted, including manual flushing.
Troubleshooting steps for when the remote control is not working, including battery replacement.
Procedure for replacing the batteries in the remote control unit.
Diagnosing problems with the remote control, including sensor blockage and battery issues.
General