5
When trouble arises
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5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
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