’99 AVALON (USA/CANADA)- U
237
Part 9
REPORTING SAFETY
DEFECTS FOR U.S.
OWNERS AND
UNIFORM TIRE
QUALITY GRADING
Reporting safety defects for U.S.
owners
Uniform tire quality grading
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Toyota Motor Sales,
U.S.A., Inc.
(Toll- free: 1- 800- 331- 4331).
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Toyota Motor Sales,
U.S.A., Inc.
To contact NHTSA, you may either
call the Auto Safety Hotline toll- free
at 1- 800- 424- 9393 (or 366- 0123 in
Washington, D.C. area) or write to:
NHTSA. U.S. Department of
Transportation. Washington, D.C.
20590. You can also obtain other
information about motor vehicle
safety from the Hotline.
Reporting safety defects
for U.S. owners