Toyota Corolla Cross 2024 - Reporting safety defects or U.S. owners; Reporting safety defects for Canadian owners

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9-1. For owners
9-1.For owners
Reporting safety
defects for U.S. own-
ers
If you believe that your vehicle
has a defect which could
cause a crash or could cause
injury or death, you should
immediately inform the
National Highway Traffic
Safety Administration
(NHTSA) in addition to notify-
ing Toyota Motor Sales,
U.S.A., Inc. (Toll-free:
1-800-331-4331).
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order
a recall and remedy cam-
paign. However, NHTSA can-
not become involved in
individual problems between
you, your dealer, or Toyota
Motor Sales, U.S.A., Inc.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov ; or
write to: Administrator,
NHTSA, 1200 New Jersey
Ave. SE., Washington, DC
20590. You can also obtain
other information about motor
vehicle safety from
http://www.safercar.gov.
Reporting safety
defects for Canadian
owners
Canadian customers who
wish to report a safety-related
defect to Transport Canada,
Defects Investigations and
Recalls, may telephone the
toll-free hotline
1-800-333-0510, mail Trans-
port Canada-ASFAD, 330
Sparks Street, Ottawa, ON,
K1A 0N5, or complete the
online form at
https://www.tc.gc.ca/recalls.