Toyota Highlander Hybrid 2020 - What to Do if

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What to do if... (Troubleshooting)
HIGHLANDER HV_U
1-1.What to d o if... (Troubleshooting)
What to do if... (Troubleshooting)
 If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. (P.488)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. (P.488)
 Is the electronic key battery
weak or depleted? (P.438)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. (P.215)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
 The function may not operate
properly due to the condition
of the radio wave. (P.147)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. (P.134)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
(P.213)
 Is the shift lever in P?
(P.213)
 Is the electronic key any-
where detectable inside the
vehicle? (P.146)
 Is the steering wheel
unlocked? (P.214)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid system can
be started in a temporary way.
(P.490)
 Is the 12-volt battery dis-
charged? (P.491)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start