Toyota Matrix 2012 User Manual

WARRANTY &
MAINTENANCE GUIDE
www.toyota.com
If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to contact you with important product or safety updates concerning your vehicle. If the card is no longer attached, please call the Toyota Customer Experience Center at (800) 331-4331.
00505-12WMG-MAT
Printed in U.S.A. 12/11
11-TCS-04876
MATRIX
2012
Check one: Same owner, name and/or address has changed New owner, purchased vehicle used
Same owner, additional driver who should receive product/safety updates
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OWNER INFORMATION CHANGE FORM
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11-TCS-04876_WarrMaintGuide_Matrix_1_0F_lm.indd 1 12/6/11 8:42 PM

Toyota Matrix 2012 Specifications

General

Brand	Toyota
Model	Matrix 2012
Category	Automobile
Language	English

Summary

Warranty Information

Satisfaction Down the Road

Toyota's commitment to customer satisfaction and vehicle reliability.

The Immobilizer Key

Explains the vehicle's anti-theft immobilizer system and key security.

Transportation Assistance

Details the policy for transportation assistance during warranty repairs.

If You Need Assistance

Guides on resolving issues and using dispute settlement programs.

Warranty Coverages at a Glance

Summary of new vehicle, emission, and tire warranty durations.

General Warranty Provisions

Explains terms, conditions, and limitations of Toyota warranties.

New Vehicle Limited Warranty

Details coverage for basic, powertrain, restraint, and corrosion warranties.

Federal Emission Control Warranty

Covers defects and performance related to vehicle emissions control systems.

California Emission Control Warranty

Details warranty rights and obligations for California emission standards.

Tire Limited Warranty

Information on the warranty provided by the tire manufacturer.

Owner Responsibilities in Operation and Maintenance

Details owner's duties for proper vehicle operation and maintenance to ensure warranty validity.

How to Obtain Warranty Service

Explains procedures for obtaining warranty service within the US and internationally.

Maintenance Information

The Importance of Scheduled Maintenance

Explains why regular maintenance is essential for performance and resale value.

Maintaining Your Warranty

Details how proper maintenance preserves warranty coverage.

Using the Maintenance Log Charts

Guide on using maintenance checklists and documenting service.

Schedule A - 2AZ-FE Engines

Maintenance schedule and log for 2AZ-FE engines.

Schedule B - 2ZR-FE Engines

Maintenance schedule and log for 2ZR-FE engines.

Explanation of Maintenance Items

Descriptions of various maintenance tasks and their purpose.

Vehicle Identification

Section to record vehicle details for maintenance tracking.