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General| Brand | Toyota |
|---|---|
| Model | T100 |
| Category | Automobile |
| Language | English |
Initial contact for problem resolution with dealership staff.
Contacting the central assistance center for further support.
Information on the arbitration process for unresolved issues.
Details of parts and services covered under the warranty.
Items covered for different periods than basic coverage.
Warranty coverage for engine, transmission, and drive components.
Warranty for body sheet metal perforation due to corrosion.
Coverage for towing services due to warranted part failure.
Owner's duties for maintenance, service, and record keeping.
How to get help with warranty questions or policy adjustments.
Warranty for defects in emission control materials and workmanship.
Warranty covering failure to meet emission standards in tests.
Components covered under the emission warranty.
Non-compliance due to aftermarket or non-equivalent parts.
Information on replacement parts and maintenance impact.
How using independent repair shops affects warranty.
Owner's duty for maintenance and emergency repairs.
Overview of rights, obligations, and covered parts.
Details of defect and performance warranty periods.
Owner's duties for maintenance and presenting the vehicle.
Warranty start date, replacement parts, transferability.
Exclusions for tampering, abuse, neglect, or non-equivalent parts.
List of parts covered for longer terms.
Tires are warranted separately by the manufacturer.
Procedure for getting warranty service for tires.
Contact information for tire manufacturers.
Toyota's arbitration program through BBB AUTO LINE.
Explanation of the BBB AUTO LINE program and its professionals.
Eligibility criteria for disputes handled by BBB AUTO LINE.
Timeline and steps involved in the arbitration process.
Information on the cost of using the BBB AUTO LINE program.
Guidance on when to utilize BBB AUTO LINE versus dealership steps.
Steps and information needed to initiate arbitration.
Explanation of arbitration conduct and decision compliance.
Importance and benefits of using seat belts.
Warranty coverage for the vehicle's radio and sound system.
Information on extended protection beyond factory warranty.
Options for pre-paying for vital services like oil changes.
Importance of quality service and certified technicians.
Network and availability of genuine Toyota parts and accessories.
Overview of dealerships offering parts and DIY support.
Quick oil changes and inspections with quality parts.
Guarantee for mufflers, exhaust pipes, shocks, and struts.
Products for car care and maintenance.
Specifics on coolant and oil formulations and approvals.
Dealer's statement on emission control devices and warranty.
Form for updating owner or vehicle details.
Purpose of maintenance for vehicle value, performance, and safety.
Guidance on using the log and selecting oil change intervals.
Additional maintenance for demanding driving conditions.
List of conditions requiring special maintenance.
Detailed explanations of various scheduled maintenance tasks.
