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TransTel Communications DK1 User Manual

TransTel Communications DK1
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TDS 600
Digital Series
Station User Guide
Digital Telephone Sets
DK1 / DK2 / DK3 / DK6
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TransTel Communications DK1 Specifications

General IconGeneral
Power Supply5V DC, 1A
Wall MountableYes
ProtocolsSIP
Ethernet Ports2
PoE802.3af
Supported CodecsG.711, G.729

Summary

Notification

Important Safety Instructions

Introduction

Accessories

Lists available accessories and replacement parts for TransTel Digital Telephone Sets.

Telephone Layouts Overview

DK1 Layout

Identifies components and keys on the DK1 telephone model.

DK6 Layout

Identifies components and keys on the DK6 telephone model.

DK2 and DK3 Telephone Layouts

DK2 Layout

Identifies components and keys on the DK2 telephone model.

DK3 Layout

Identifies components and keys on the DK3 telephone model.

Setting Up Your Telephone Set

Permanent Programming

Explains how to permanently set volume and other adjustments on the telephone.

Temporary Volume Adjustment

Describes how to adjust volume for individual calls without changing permanent settings.

Account Codes - Client

Advisory Messages

Setting Up An Advisory Message

Guides users on how to leave and display advisory messages on their telephone.

Turning Off An Advisory Message

Explains the procedure to disable an active advisory message.

Answering Calls

Intercom Calls

Details how to answer incoming intercom calls via voice or tone signals.

External Calls Ringing Your Telephone Set

Explains how to answer incoming calls from the outside line.

External Calls Not Ringing At Your Set

Describes how to pick up external calls that appear on other line appearances.

Answering Calls (Continued)

Calls Not Appearing On Your Set

Covers answering calls that don't appear directly on the station's line keys.

Automatic Callback

Initiate Automatic Callback

Steps to activate the automatic callback feature when a station is busy.

Respond To Automatic Callback

How to handle an incoming automatic callback request.

Automatic Line Access

Automatic Last Number Redial

Automatic Redial

Background Music

Barge In (Override)

Caller ID Features

Incoming Call Display

How Caller ID information is displayed during an incoming call.

Review Caller ID Records

Steps to access and view past Caller ID information.

View Date and Time For Caller ID

How to check the date and time associated with a Caller ID record.

Redial Caller ID Number

How to redial a number directly from the Caller ID record.

Delete Caller ID Record

Procedure to remove a Caller ID record from the history.

Exit Caller ID Review Mode

How to leave the Caller ID review function.

Call Park

Call Pickup

Station Group Pickup

How to answer a call ringing at another station within a specific group.

Individual Station Pickup

How to answer a call ringing at a specific, individual station.

Departmental Pickup

How to answer a call ringing at another station within your own department.

Call Pickup (Continued)

All Pickup

How to answer the oldest ringing call anywhere in the system.

Call Split/Swap

Call Transfer

Unscreened Transfer

How to transfer a call directly to another station without announcement.

Screened Transfer

How to transfer a call after announcing it to the recipient.

Camp-On (Call Waiting)

How to queue a call to a busy station, notifying them of the waiting call.

CO Line Callback (Line Queuing)

Calling the Doorphone

Call Forwarding

Call Forwarding For Console Operators

How console operators can program call forwarding for their own or other stations.

Deactivating Call Forwarding

Steps to disable an active call forwarding configuration.

Call Forwarding For Non Console Operators

How non-operators can set up call forwarding for their station.

Call Forwarding (Continued)

External Call Forwarding

How to forward all calls to an external number.

Camp-On (Call Waiting)

Details how camp-on provides notification for calls to busy stations.

Camp-On-Call Waiting (Continued)

Check In - Check Out (Operator Function)

Conference

Station Controlled Conference

Steps to establish a conference call involving internal and external parties.

Unsupervised Line Conference

How to create a conference using only external lines.

Rejoining Unsupervised Conference

How to re-enter an unsupervised conference call.

Terminate Conference Call

How to end a conference call for all participants.

Remove Party From Conference

How to disconnect a specific participant from a conference.

Conference (Continued)

Private Conferencing

How to have private conversations with specific members during a conference.

Private Conferencing (4+ Parties)

How to manage private conversations in larger conference calls.

Conversation Monitor

Date and Time Setting (Operator Function)

Day - Night Service Switching

Manual Day-Night Switching

How to manually switch between day and night service modes.

Automatic Day-Night Switching

How to configure automatic switching based on time schedules.

Manually Switch Day/Night Service

Procedure for manually toggling between Day and Night service.

Select Manual or Automatic Switching

How to choose between manual and automatic day/night switching modes.

Day - Night Service Switching (Continued)

Dial By Name

Do Not Disturb

Activate Do Not Disturb

How to enable the Do Not Disturb feature to block incoming calls.

Deactivate Do Not Disturb

How to disable the Do Not Disturb feature.

Extension Monitor / Service Observing

Flash

Centrex/PABX Flash Operation

How to use the flash function for Centrex/PABX systems.

CO Disconnect Operation

How to use the flash function for CO disconnect.

Forced Account Code

Handsfree Operation

Placing Intercom Calls Handsfree

How to make intercom calls using the handsfree speakerphone.

Handsfree Dialing (External)

How to make external calls using the handsfree speakerphone.

Alternate Between Handset and Handsfree

How to switch between handset and handsfree modes during a call.

Headset Operation

Hold

System Hold

Temporarily disconnect from a call while retaining the ability to reconnect.

Exclusive Hold

A more exclusive form of hold, typically for CO lines.

Hold (Continued)

Retrieve Own Call From Exclusive Hold

Steps to retrieve a call placed on exclusive hold by the user.

Retrieve Another Station's Exclusive Hold

How to retrieve a call on exclusive hold from another station.

Hotel Motel Features

Hotel Check In

Procedure for checking in a hotel room, making it unrestricted.

Hotel Check Out

Procedure for checking out a hotel room, making it restricted.

Hotel Message Waiting

How to set or cancel a message waiting indicator for a hotel room.

Hotel Wake Up Call

How to set or cancel a wake-up call for a hotel room.

Hotel Motel Features (continued)

Hotel Do Not Disturb

How to set or cancel Do Not Disturb for a hotel room.

SMDR Output Control

How to control SMDR (Station Message Detail Recording) output.

Wake Up Call History

How to print or clear wake up call history.

Intercom Dialing

Station Dialing

How to dial intercom calls using station numbers.

DSS Intercom Dialing

How to dial intercom calls using DSS buttons.

Individual Line Access

DSS Key Line Access

How to access CO lines using DSS keys.

Access Code Line Access

How to access CO lines using access codes.

ISDN & LCR Dialing

Last Number Redial

Message Waiting

Set Message Waiting

How to notify another station that a message has been left.

Respond To Message Waiting

How to view and act on incoming message waiting notifications.

Mute

Handset Mute

Temporarily disable the handset microphone during a call.

Speakerphone Mute

Temporarily disable the speakerphone microphone during a call.

Off Hook Call Announce

Paging

Paging (Answer)

Saved Number Redial

Automatic Save For Redial

Automatically saves a number after an unsuccessful call for later redial.

Shift Key Operation

Softkeys DK2 Telephones Only

Softkey Caller ID Functions

How softkeys are used to interact with Caller ID records on DK2.

Softkey Message Waiting Functions

How softkeys are used to manage message waiting on DK2.

Station Lock - Unlock

Lock Your Station

Procedure to secure the telephone station by locking it.

Unlock Your Station

Procedure to unlock a previously locked telephone station.

Temporarily Unlock Your Station

How to temporarily unlock a station for a single call.

Station Reminder

Program Station Reminder

How to set up a daily reminder alert on the telephone.

Cancel Station Reminder

Procedure to disable an existing station reminder.

System Speed Dialing

Dial By Name (Directory) Access

How to dial numbers using names via the system directory.

System Speed Dialing (Continued)

Numeric (Bin) Access For Speed Dial

How to dial system speed dial numbers using numeric codes.

Personal Speed Dialing

Personal Speed Dial By Numeric Keypad

How to save and dial personal numbers using the keypad.

Personal Speed Dial By DSS Button

How to save and dial personal numbers using DSS buttons.

Program Personal Speed Dial

Steps to program personal speed dial entries.

Personal Speed Dialing (Continued)

One Touch Speed Dialing

How to program a key for one-touch dialing of personal speed dial entries.

Voice Mail Access

Access Voice Mail Ports

Steps to log in and access the voice mail system.

Voice Mail Live Call Recording

Voice Mail Message Retrieval

Retrieve Voice Mail Messages

How to check for and listen to voice mail messages.

Voice Mail Transfer Key

Volume Control

Permanent Volume Programming

How to set permanent volume levels for ringers, speakers, and handsets.

Temporary Volume Adjustment

How to adjust volume temporarily during a call.

Wake Up Call

Program Wake Up Call

How to schedule a wake up call for a guest room.

Cancel Wake Up Call

Procedure to cancel a scheduled wake up call.

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