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DPL 2220 / DPL 2218ENGLISH
15. Trouble Shooting
Symptoms Familiar reason and solution
The digital
frame can not
be switched on.
The power adapter isn’t plugged correctly, please plug the
power adapter and make sure the connection is all right.
The screen can
not be started
up.
The card isn’t inserted correctly.
There is no picture, music or video le in the memory
card.
The formats of les are different.
Examine the method of your plug-in.
Don’t insert the card into the slot coarsely.
Make sure there is at least one picture, music or video
le in the memory card.
Compatible picture format is JPEG
Compatible music format is MP3
Compatible video format are DAT, MPG, VOB and
MP4.
The screen
can not show
pictures when
you choose
“PHOTO”
function.
The le format is not supported.
There isn’t any picture in the memory card.
Make sure there is at least one picture in the memory
card.
Compatible picture format is JPEG.
Notice: The digital frame is only compatible with JPEG
format and do not support other formats like TIFF、BMP
or GIF.
A small video
picture on the
screen
Resolution of the picture is low.
The scenario of pictures taken by most digital cameras
is 320×240 or lower one, while the best video picture
scenario is 640×480.
Dark spots
appear around
the picture
It’s normal, for different digital cameras use different
scenario or pixel to shot pictures.