Warranty Policy
During the warranty period, your purifier can be replaced,
refunded or maintained according to the following policy:
1. No reason to return or exchange the
product within 7 days from the receiving date. The
return postage for non-quality problems will be the
responsibility of the customer and postage for re-
delivery shall be borne by the merchant. If you have
invoices, additional gifts or accessories, please send
them back together.
2. Within 15 days from the date of receipt, if the
product fails to perform, and the product and package are
complete and there is no apparent damage, you can choose
to exchange it for the same model or get free maintenance.
Warranty Policy (Continued)
What is not covered by the warranty:
1. The product has been tampered with, repaired
or modified by non-authorized personnel.
2. Damage (accidental or otherwise) to the product that
does not impact the product's operation, such as and
without limitation to rust, change in color, texture or
finish, wear and tear, and gradual deterioration;
3. The damage of products caused by accident, abuse,
natural disaster, intentional or accidental misuse,
fire, neglect or improper maintenance, and use under
abnormal conditions;
0. After testing and confirming the unit is
working properly, this warranty will remain in service
according to the following after-sales service time:
product quality problems within 12 months from the date
of purchase receipt, excluding any human factors.
4. The products exceed the warranty service period as
stipulated by the company;
5. The original serial number is removed, obliterated
or altered from the product;
1. In the event of repairs/replacement of
any part of the unit, this warranty will thereafter
remain in force only for the unexpired period of the
warranty. Moreover, the time taken for the
repair/replacement and in transit, whether under the
warranty or otherwise, shall not be excluded from the
warranty period.
2. The company's obligation under this
warranty shall be limited to repair or providing
replacement of part only. The maximum claim, if
entertained by the company, will be subject to the
maximum retail price of the product purchased or the
purchase price, whichever is lower.
3. Accessories are not covered by warranty.
6. Packaging and accessories attached, services and
additional configurations other than those promised
by the salesperson;
7. User Manual instructions were not followed.
Register your warranty online at:
TriadAer.com
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