Trident ModCom One - Position the Boom; Adjust Headband

ModCom One Corded Reference Guide. V2 6
Troubleshooting
Operation
Problem
Possible Solution
Transmission
No Transmit (TX) Callers cannot
hear me or speech recognition
software does not hear me.
Make sure 3.5 mm audio connector is
completely plugged into ModCom One audio
port.
Make sure 3.5 mm audio connector is
completely plugged into phone.
Make sure Quick Disconnect (QD) adapter, if
purchased, is properly connected to device’s QD
adapter. Verify that QD pins are not damaged.
No Receive (TX) No incoming
sound.
Make sure 3.5 mm audio connector is
completely plugged into ModCom One audio
port.
Make sure 3.5 mm audio connector is
completely plugged into phone.
Make sure Quick Disconnect (QD) adapter, if
purchased, is properly connected to device’s QD
adapter. Verify that QD pins are not damaged.