What to do if Tripp Lite B020-008-17-IP LCD Drawer monitor screen goes blank?
To resolve a blank screen when switching to a computer, connect an external KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the B020-008-17-IP’s external console ports and reduce its resolution to 1280 x 1024.
Why does Tripp Lite LCD Drawer show 404 Object Not Found error?
If you encounter a '404 Object Not Found' message when logging in from a browser, ensure you include the forward slash and correct login string when specifying the B020-008-17-IP's IP address. Consult the 'Default Webpage Name' section on page 62 for the correct login string.
How to fix erratic operation on Tripp Lite B020-008-17-IP LCD Drawer?
To fix erratic operation of the Tripp Lite LCD Drawer, press and hold the Reset button (see page 21) for at least three seconds. This will reset the system.
Why Java Client won't connect to Tripp Lite B020-008-17-IP LCD Drawer?
To resolve the issue of the Java Client not connecting to the B020-008-17-IP, ensure that Java 2 JRE 1.4.2 or higher is installed on your computer. Also, make sure to include the forward slash and login string (see Default Webpage Name, page 62) when you specify the B020-008-17-IP's IP address. If the problem persists, close the Java Client, reopen it, and try again.
What to do if Tripp Lite B020-008-17-IP LCD Drawer mouse and keyboard not responding?
If the mouse and/or keyboard are not responding on your Tripp Lite LCD Drawer, unplug the cable(s) from the console port(s), and then plug it back in again. This will reset the connection.
Why sudden loss of network connection on Tripp Lite LCD Drawer?
To resolve a sudden loss of network connection with your Tripp Lite B020-008-17-IP, close your B020-008-17-IP connection, wait approximately 30 seconds, and then log in again.
Why Tripp Lite B020-008-17-IP still using old firmware version?
If the Tripp Lite B020-008-17-IP still shows the old firmware version after an upgrade, your Web browser might be displaying cached Webpages. To fix this, delete all temporary Internet files and cookies, close the Web browser, and then open a new instance of the Web browser.
Why Tripp Lite B020-008-17-IP doesn't reset after exit?
If the Tripp Lite LCD Drawer doesn’t reset after you exit, and you have 'Reset on exit' checked, and you are using Windows 2000 Professional and IE 5, upgrade your browser to IE 6.0.2800.1106 or higher.
Why Tripp Lite B020-008-17-IP calendar changes to incorrect date?
If the calendar changes to an incorrect date after making changes and checking 'Reset on exit', log in from a remote console to automatically recover the correct date. If you log in from the local console, go to the Administration page and reset the calendar to the correct date (see page 51 and page 67). This is because the B020-008-17-IP reverts to the firmware’s release date when you Reset on exit.
Why two pointers appear on Tripp Lite B020-008-17-IP LCD Drawer?
This is normal. One pointer is from the computer you are accessing, and the other is the remote computer’s pointer. You can shrink the non-functioning pointer so that it is almost invisible. See 'Toggle mouse display', page 83, for details.
General| Model Number | B020-008-17-IP |
|---|---|
| Number of Ports | 8 |
| Resolution | 1280 x 1024 |
| IP Access | Yes |
| Number of Consoles Supported | 1 |
| Input Power | 100 - 240V AC, 50/60 Hz |
| Material | Metal |
| Color | Black |
| Security | Password protection |
| Screen Size | 17 in |
| Form Factor | Rack-mountable |
| Ports - KVM | 8 |
| Operating Temperature | 0 to 50 °C |
| Storage Temperature | -20 to 60 °C |
| Operating Humidity | 0 to 80% RH |
| Storage Humidity | 0 to 90% RH |
| Mounting Type | Rackmount |
| Compatibility | Mac |
Provides a summary of the manual's content and chapter breakdown for user guidance.
Explains the typographical and symbolic conventions used throughout the manual for clarity.
Introduces the B020-008-17-IP, its purpose, capabilities, and key features.
Details the extensive features of the B020-008-17-IP, including remote access and management.
Outlines the necessary hardware, software, and console prerequisites for operating the KVM switch.
Explains required cables, adapters, and lists supported operating systems for integration.
Identifies and describes the physical components of the KVM switch: front, LCD, keyboard, and rear.
Important safety and preparation steps before starting the hardware installation process.
Step-by-step guide for installing the KVM switch into a standard server rack.
Instructions for basic single-unit setup and expanding the system by cascading units.
Detailed steps for extending and retracting the KVM console's LCD and keyboard modules.
Explains how to use OSD buttons to configure LCD settings like brightness, contrast, and language.
Describes port selection methods and hot-swapping capabilities for connected computers.
Guides initial setup via local console and explains the main OSD page for port access.
Explains how to create, manage, and delete user profiles with specific access permissions.
Controls access via IP/MAC filtering and configures network settings like IP address and DNS.
Instructions on how to download and install new firmware versions for the KVM switch.
Step-by-step guide to log into the KVM switch using a web browser and handle security alerts.
Explains the layout of the KVM switch's webpage and the function of navigation icons.
Instructions for launching the On-Screen Display (OSD) using the Windows Client application.
Explains the icons and functions in the Windows Client control panel for session management.
Allows reconfiguring hotkeys and adjusting video parameters for the remote session.
Methods to resolve issues where local and remote mouse pointers become out of sync.
Instructions for launching the OSD using the Java Client, including security certificate handling.
Explains the Java Client control panel and how to adjust video parameters.
Details mouse synchronization methods and the message board for user communication.
Explains how to access and view the system's event log file on the KVM switch.
Step-by-step guide to install and launch the Log Server utility for recording KVM events.
Details configuring Log Server settings and searching for specific events in the database.
Explains the layout of the Log Server's main screen, including unit lists and event logs.
Guide for installing and connecting using the AP version of the Windows Client.
Guide for installing and connecting using the AP version of the Java Client.
Provides essential safety precautions for device operation, handling, and electrical safety.
Lists detailed specifications, including ports, connectors, and OSD factory default settings.
Provides solutions for common administration, general operation, client, and log server problems.
Procedure to reset administrator login information and restore default settings.
Details the warranty terms, duration, and procedures for obtaining service.
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