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Triton 9100 - User Manual

Triton 9100
172 pages
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MODEL 9100
AUTOMATED TELLER MACHINE
USER MANUAL
VERSION 1.0
TDN 07100-00080 04/2007
COPYRIGHT NOTICE
© 2002 - 2007 Delaware Capital Formation, Inc. All Rights Reserved. Triton Systems of Delaware, Inc.
is an operating company of Dover Electronics, Inc., a subsidiary of Dover Corporation (NYSE-DOV).
DOVER, the DOVER logo and the family of marks and TRITON, the TRITON logo and the Triton
family of marks are registered trademarks of Delaware Capital Formation, Inc., a wholly owned subsid-
iary of Dover Corporation.
CORPORATE HEADQUARTERS:
522 E. Railroad Street
Long Beach, MS 39560
Phone: (228) 868-1317
Fax: (228) 868-0437
RMA (RETURN MATERIAL A UTHORIZATION)
RETURN A DDRESS:
21405 Avenue ìBî
Long Beach, MS 39560

Table of Contents

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Summary

Section 1 INTRODUCTION

Whats in This Manual

Explains the manual's structure and content of each section.

Feature Highlights

Summarizes the important features of the Model 9100 series ATM.

Standard Features

Lists and describes the standard features of the ATM.

Section 2 BASIC OPERATION

Section 2 Introduction

Introduces the basic operation of the terminal.

Control Panel Layout

Describes the layout of the terminal's control panel.

Function Keypads

Explains the primary menu navigation keys (Function keys).

Main Keypad

Explains the use of the alphanumeric and control keys.

Menu-Based Operation

Explains the menu-driven system and user interaction.

Customer Transactions

Summarizes the steps involved in typical customer transactions.

Voice-Enabled Transactions

Explains the voice feedback feature for sight-impaired users.

Section 3 MANAGEMENT FUNCTIONS

Section 3 Introduction

Describes the Management Functions available with the MASTER password.

Accessing the Management Functions Menu

Provides step-by-step instructions to access the Management Functions menu.

Change Default Passwords

Explains the importance and procedure for changing default passwords.

Main Menu

Allows service provider/operator to access Management functions.

Configure Terminal

Allows configuration of operating parameters for the ATM terminal.

Cassette Setup

Allows the operator to view and change cassette parameters.

Cassette Parameters

Provides options for cassette-specific configuration and setup operations.

Configure Processors

Allows configuration of Host/Processor specific parameters.

Key Management

Handles security, encryption keys, and key loading procedures.

Close

Used to perform cassette, day, trial, and schedule close functions.

Cassette Close

Details the process for balancing and closing specific cassettes.

Journal

Accesses options for printing and clearing journal entries.

Section 4 CASSETTE CLOSE; CASH REPLENISHMENT

Introduction

Describes procedures for cassette closing and replenishment.

Dispensing Mechanisms

Details the different dispensing mechanisms supported and their capacities.

Currency Handling

Covers proper note handling and preparation.

Used Note Defects

Lists defects that make currency unsuitable for dispensing.

Preparing Notes

Provides procedures for preparing notes before inserting into cassettes.

Section 5 GENERAL MAINTENANCE

Introduction

Covers preventive and corrective maintenance procedures for user personnel.

Replenishing Receipt Paper

Describes how to replace a spent receipt paper roll.

Cleaning the Enclosure

Explains the proper way to clean the ATM housing.

Cleaning the Display

Details the recommended cleaning method for the LCD display.

Card Reader Cleaning

Describes the recommended card reader cleaning technique.

Section 6 ERROR CODES; TDM CLICK COUNTS

Error Codes

Lists error codes and their meanings for ATM operation.

Communication Error Codes

Lists communication-specific error codes and their meanings.

Click Counter Hardware Status Codes

Lists hardware status codes related to the TDM click counter.

TDM Click Counters

Lists various click counts and their descriptions related to TDM mechanisms.

Appendix A WARRANTY AND REPAIR POLICIES;PROCEDURES

Warranty Statement

Outlines the manufacturer's warranty terms and conditions.

Warranty; Repair Policy

Details policies and procedures for service and repair.

Contact Information

Provides contact details for sales and technical support.

Appendix B COMBINATION LOCKS

Introduction

Explains how to change combinations for mechanical or electronic locks.

Operating the Mechanical Lock

Details how to unlock and operate the mechanical combination lock.

Combination Locks

Describes how to change the combination for mechanical locks.

Operating the Electronic Lock

Explains how to enter and change the electronic lock combination.

Battery Low Warning

Alerts to low battery conditions for the lock.

Changing the Battery

Provides instructions for replacing the lock's battery.

Appendix C TRITON DISPENSING MECHANISM BACKGROUND PAPER

Background Paper

Provides background information on Triton dispensing mechanisms.

Triton Dispensing Mechanism (TDM)

Details the design and evolution of TDM dispensers.

TDM Background Paper

Discusses TDM dispenser maintenance and repair.

Opening the Access Doors

Explains how to open the dispenser access doors for note retrieval.

Supplement A (US;MEXICO)

New Changes in Management Functions

Outlines new changes in the Mar, 06 US/Mexico software release.

User Defined Surcharge Screen Support

Describes how to create custom surcharge screens.

Special Strings

Explains how to use special strings for surcharge display synchronization.

Displaying

Describes how User Defined Surcharge screens are displayed.

Errors

Details errors that can occur when retrieving UDS screens.

Configurable Currency Symbol

Allows setting a custom currency symbol.

Enhanced Print Error Management

Manages printer errors while keeping the terminal in service.

Key Inject

Describes the process of loading security keys into the terminal.

Supplement B (CANADA)

New Changes in Management Functions

Outlines new changes in the Apr, 06 Canadian software release.

TCP;IP Communication Support

Adds TCP/IP over Ethernet support for host communications.

SPED Support

Details support for standard and Visa EPP devices.

TDM Support

Describes support for various TDM dispenser mechanisms.

Terminal Setup Changes

Lists changes in terminal setup menus.

Set Terminal Parameters

Accesses configuration options for terminal-specific items.

Host TCP;IP Setup

Details Host TCP/IP configuration options.

Network Settings

Allows configuration of terminal network settings.

Triton Connect Host Setup

Explains how to configure Triton Connect for the new interface.

Standard Key Management

Defines the menu flow for standard key management.

Visa EPP Key Management

Describes changes to key management for Visa EPP support.

Enter in Passwords

Prompts users to enter passwords for VEPP verification.

Change User Passwords

Explains the requirement to change default passwords.

New VEPP Tamper and Serial Number Errors

Describes how VEPP tamper/serial errors are cleared.

Supplement C (SOUTH AFRICA)

New Changes in Management Functions

Outlines new changes in the May, 06 South Africa software release.

Terminal Setup Changes

Lists new features accessible from management menus.

Enhanced Printer Error Management

Manages printer errors while keeping the terminal in service.

Key Inject

Describes the process of loading security keys into the terminal.

Supplement D (US)

New Changes

Outlines new changes in the Feb, 07 US software release.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Supplement E (CANADA)

New Changes

Outlines new changes in the Mar, 07 Canada software release.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Supplement F (UK)

New Changes

Outlines new changes in the Mar, 07 UK software release with EMV support.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Summary

Section 1 INTRODUCTION

Whats in This Manual

Explains the manual's structure and content of each section.

Feature Highlights

Summarizes the important features of the Model 9100 series ATM.

Standard Features

Lists and describes the standard features of the ATM.

Section 2 BASIC OPERATION

Section 2 Introduction

Introduces the basic operation of the terminal.

Control Panel Layout

Describes the layout of the terminal's control panel.

Function Keypads

Explains the primary menu navigation keys (Function keys).

Main Keypad

Explains the use of the alphanumeric and control keys.

Menu-Based Operation

Explains the menu-driven system and user interaction.

Customer Transactions

Summarizes the steps involved in typical customer transactions.

Voice-Enabled Transactions

Explains the voice feedback feature for sight-impaired users.

Section 3 MANAGEMENT FUNCTIONS

Section 3 Introduction

Describes the Management Functions available with the MASTER password.

Accessing the Management Functions Menu

Provides step-by-step instructions to access the Management Functions menu.

Change Default Passwords

Explains the importance and procedure for changing default passwords.

Main Menu

Allows service provider/operator to access Management functions.

Configure Terminal

Allows configuration of operating parameters for the ATM terminal.

Cassette Setup

Allows the operator to view and change cassette parameters.

Cassette Parameters

Provides options for cassette-specific configuration and setup operations.

Configure Processors

Allows configuration of Host/Processor specific parameters.

Key Management

Handles security, encryption keys, and key loading procedures.

Close

Used to perform cassette, day, trial, and schedule close functions.

Cassette Close

Details the process for balancing and closing specific cassettes.

Journal

Accesses options for printing and clearing journal entries.

Section 4 CASSETTE CLOSE; CASH REPLENISHMENT

Introduction

Describes procedures for cassette closing and replenishment.

Dispensing Mechanisms

Details the different dispensing mechanisms supported and their capacities.

Currency Handling

Covers proper note handling and preparation.

Used Note Defects

Lists defects that make currency unsuitable for dispensing.

Preparing Notes

Provides procedures for preparing notes before inserting into cassettes.

Section 5 GENERAL MAINTENANCE

Introduction

Covers preventive and corrective maintenance procedures for user personnel.

Replenishing Receipt Paper

Describes how to replace a spent receipt paper roll.

Cleaning the Enclosure

Explains the proper way to clean the ATM housing.

Cleaning the Display

Details the recommended cleaning method for the LCD display.

Card Reader Cleaning

Describes the recommended card reader cleaning technique.

Section 6 ERROR CODES; TDM CLICK COUNTS

Error Codes

Lists error codes and their meanings for ATM operation.

Communication Error Codes

Lists communication-specific error codes and their meanings.

Click Counter Hardware Status Codes

Lists hardware status codes related to the TDM click counter.

TDM Click Counters

Lists various click counts and their descriptions related to TDM mechanisms.

Appendix A WARRANTY AND REPAIR POLICIES;PROCEDURES

Warranty Statement

Outlines the manufacturer's warranty terms and conditions.

Warranty; Repair Policy

Details policies and procedures for service and repair.

Contact Information

Provides contact details for sales and technical support.

Appendix B COMBINATION LOCKS

Introduction

Explains how to change combinations for mechanical or electronic locks.

Operating the Mechanical Lock

Details how to unlock and operate the mechanical combination lock.

Combination Locks

Describes how to change the combination for mechanical locks.

Operating the Electronic Lock

Explains how to enter and change the electronic lock combination.

Battery Low Warning

Alerts to low battery conditions for the lock.

Changing the Battery

Provides instructions for replacing the lock's battery.

Appendix C TRITON DISPENSING MECHANISM BACKGROUND PAPER

Background Paper

Provides background information on Triton dispensing mechanisms.

Triton Dispensing Mechanism (TDM)

Details the design and evolution of TDM dispensers.

TDM Background Paper

Discusses TDM dispenser maintenance and repair.

Opening the Access Doors

Explains how to open the dispenser access doors for note retrieval.

Supplement A (US;MEXICO)

New Changes in Management Functions

Outlines new changes in the Mar, 06 US/Mexico software release.

User Defined Surcharge Screen Support

Describes how to create custom surcharge screens.

Special Strings

Explains how to use special strings for surcharge display synchronization.

Displaying

Describes how User Defined Surcharge screens are displayed.

Errors

Details errors that can occur when retrieving UDS screens.

Configurable Currency Symbol

Allows setting a custom currency symbol.

Enhanced Print Error Management

Manages printer errors while keeping the terminal in service.

Key Inject

Describes the process of loading security keys into the terminal.

Supplement B (CANADA)

New Changes in Management Functions

Outlines new changes in the Apr, 06 Canadian software release.

TCP;IP Communication Support

Adds TCP/IP over Ethernet support for host communications.

SPED Support

Details support for standard and Visa EPP devices.

TDM Support

Describes support for various TDM dispenser mechanisms.

Terminal Setup Changes

Lists changes in terminal setup menus.

Set Terminal Parameters

Accesses configuration options for terminal-specific items.

Host TCP;IP Setup

Details Host TCP/IP configuration options.

Network Settings

Allows configuration of terminal network settings.

Triton Connect Host Setup

Explains how to configure Triton Connect for the new interface.

Standard Key Management

Defines the menu flow for standard key management.

Visa EPP Key Management

Describes changes to key management for Visa EPP support.

Enter in Passwords

Prompts users to enter passwords for VEPP verification.

Change User Passwords

Explains the requirement to change default passwords.

New VEPP Tamper and Serial Number Errors

Describes how VEPP tamper/serial errors are cleared.

Supplement C (SOUTH AFRICA)

New Changes in Management Functions

Outlines new changes in the May, 06 South Africa software release.

Terminal Setup Changes

Lists new features accessible from management menus.

Enhanced Printer Error Management

Manages printer errors while keeping the terminal in service.

Key Inject

Describes the process of loading security keys into the terminal.

Supplement D (US)

New Changes

Outlines new changes in the Feb, 07 US software release.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Supplement E (CANADA)

New Changes

Outlines new changes in the Mar, 07 Canada software release.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Supplement F (UK)

New Changes

Outlines new changes in the Mar, 07 UK software release with EMV support.

TDM Support

Describes support for various TDM dispenser mechanisms.

Default Password Detection

Prevents terminal service if default passwords are used.

Triton 9100 Specifications

General IconGeneral
BrandTriton
Model9100
CategoryCash Counter
LanguageEnglish

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