True Heading AIS-CTRX CARBON - SUPPORT AND APPENDICES; Warranty, Support, and FAQ

AIS-CTRX CARBON Class B AIS Transponder Manual
1.1E 9 CTRX CARBON Manual
WARRANTY
General
AIS-CTRX CARBON is developed and manufactured to meet high technical requirements and user
demands. If installed correctly and with regular maintenance your AIS-CTRX CARBON should provide
you with several years of operation and a very useful product. For further information provided in the
manual and in this information sheet please consult the place where you purchased the AIS-CTRX
CARBON or direct to our support.
Warranty conditions
- The warranty belongs to the person that purchased the product and cannot be handed over to a third
party or person.
- The warranty is not valid if serial number is missing, seals broken or if the AIS-CTRX CARBON has
been incorrect installed. Neither is the warranty valid if instructions for connection have not been
followed, faults caused by wrong usage, own made modifications or service made from none
authorized service stations.
- True Heading AB acknowledges that AIS-CTRX CARBON at delivery has been controlled and found
operational.
- True Heading AB agrees to repair or replace any faulty unit without any cost according to the
conditions set forth during a period of two (2) years from day of purchase.
- The warranty includes replacement or repair of faulty unit due to error in components or errors in
relation to the production of the product.
- The warranty covers costs for spares, labor, and return shipment. It does not include shipment from
to the repair facility.
- True Heading AB will never be liable under the warranty conditions for incorrect use, misuse, and
incidental, indirect or consequential damages of the AIS-CTRX CARBON.
- Proof of purchase is required for any warranty claim of the AIS-CTRX CARBON.
Warranty procedures
True Heading AB repairs and replaces faulty parts or units. The customer is responsible for transport
of the defect part or unit to True Heading or its retailer.
Warranty claims shall be made to the place where AIS-CTRX CARBON was purchased or direct to
True Heading AB through mail, fax or e-mail to our support department.
Other issues
Proper seamanship and common sense is applicable when using AIS-CTRX CARBON and the
products shall only be seen as a navaid. True Heading AB keeps the right to change the specification
of the product without prior notice.
IF YOU ARE NOT ABLE TO ACCEPT THE TERMS ABOVE, PLEASE RETURN THE AIS-CTRX
CARBON TO YOUR RETAILER FOR FULL CREDIT BEFORE OPENED AND USED.