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FAQ
Q: I keep getting an “activation error” on the motion sensor.
A: Check if the motion sensor is properly mounted into its wall holder.
Push the holder into the holes and slide the motion sensor down until you hear a click.
Tis is clearly illustrated in the manual of the sensor.
Q: I keep getting an “activation error” on the siren.
A: Make sure the anti-tamper switch on the bottom of the siren is properly pressed and that the cap is
screwed tight.
Q: The configuration stage of my security system takes a long time.
A: Check the App settings that the connection mode says “local state”
If this is not the case, connect to the Wi-Fi network of the router to which your ICS-2000 is connected.
Q: What are the minimum requirements to use the system?
A: To use the security system with the ICS-2000, you need at least a siren and a sensor.
Q: Pairing the remote sensor or siren is dicult. I keep getting TRY AGAIN.
A: Follow the exact steps for the pairing procedure indicated by the App.
Make sure your app is in local mode.
Q: My sensor always shows empty battery icon but the batteries are new.
A: Turn on your alarm system to refresh the battery status.
If this does not work, use high capacity alkaline batteries such as Duracell Ultra or Energizer Ultimate.
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