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Tunstall Lifeline Smart Hub - User Manual

Tunstall Lifeline Smart Hub
80 pages
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Lifeline Smart Hub
TM
&
Device Management Platform

Table of Contents

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Summary

Introduction to the Lifeline Smart Hub

Document Purpose

Defines the guide's objective and scope for installers.

Versions

Lists the DMP and Smart Hub firmware versions covered by the document.

Overview of the Smart Hub

Provides a general description of the Lifeline Smart Hub and its capabilities.

Smart Hub Communication Methods

Explains how the Smart Hub connects to the monitoring centre.

Typographical Conventions

Details formatting rules used throughout the manual for clarity.

Related Documents

Lists other relevant documentation for the Smart Hub and DMP.

Whats in the Smart Hub Box

The Smart Hub Components

Details the physical components and views of the Smart Hub unit.

Smart Hub Front;Top View

Identifies controls and indicators on the front and top of the Smart Hub.

Smart Hub Rear View

Details ports and connectors on the rear of the Smart Hub.

Smart Hub Base View

Identifies connections and features on the base of the Smart Hub.

Smart Hub Warning and Status Lights

Explains the meaning of the Smart Hub's LED indicators and button states.

Personal Radio Trigger Details

Describes the TX4 and MyAmie personal radio triggers and their operation.

Installing the Smart Hub

Stage 1 - Determine Smart Hub Location

Guidance on selecting an optimal location for the Smart Hub.

Stage 2 - Connect Leads and Power Up

Instructions for connecting cables and powering on the Smart Hub.

Connect Optional Ethernet Cable

Steps to connect the Smart Hub via a fixed line broadband connection.

Connect Mains Power Adaptor

Procedure for connecting the unit to mains power.

Stage 3 - Check Internal Antenna Use

Procedure to verify the Smart Hub is using its internal antenna.

Stage 4 - Confirm Cellular Signal Strength

Steps to test and evaluate the cellular signal quality.

Stage 5 - Set Up External Cellular Antenna

Instructions for connecting and positioning an external cellular antenna.

Stage 6 - Prepare Virtual Property Exit Sensor

Steps to prepare sensors for virtual property exit monitoring.

Stage 7 - Register Triggers;Telecare Sensors

Procedure for registering new wireless triggers and sensors.

Stage 7 - Test Trigger;Sensor Range

How to test the operational range of registered triggers and sensors.

Stage 8 - Connect Hardwired Devices

Instructions for connecting wired input and output devices.

Connect Hardwired Input Device

Details for connecting wired input devices to the Smart Hub.

Connect Hardwired Output Device

Details for connecting wired output devices to the Smart Hub.

Stage 9 - Fit Smart Hub in Location

Methods for physically mounting the Smart Hub.

External Antenna Installation

Guidance on permanently fixing the external antenna.

Wall Mounting with Pattress

Instructions for mounting the Smart Hub using a pattress.

Wall Mounting Without Pattress

Instructions for mounting the Smart Hub directly to a wall.

Fitting the Table Stand

Steps to attach the optional table stand to the Smart Hub.

Configuring the Smart Hub

Stage 1 - Log On to DMP

Steps to access the Device Management Platform and its configuration interface.

Stage 2 - Configure Time Zone

Procedure for setting the correct time zone for the Smart Hub.

Stage 3 - Configure Speech Settings

Settings for voice announcements, volume, and language.

Stage 4 - Configure Pendant Signalling

Options for pendant audio feedback during alarm calls.

Stage 5 - Configure IP Data Communications

Settings for Ethernet and cellular data connections.

Stage 6 - Configure Monitoring Centre Settings

Details for setting up call sequences and destinations.

Stage 7 - Register;Configure Triggers;Sensors

Process for adding and configuring peripheral devices.

Stage 8 - Configure Virtual Property Exit Sensor

Setup for monitoring property exit using sensors.

Stage 9 - Configure Ambient Temperature Monitoring

Settings for monitoring ambient temperature and triggering alerts.

Stage 10 - Configure Inactivity Monitoring

Configuration for detecting and reporting user inactivity.

Stage 11 - Configure Hardwired Input

Settings for connecting and managing wired input devices.

Stage 12 - Configure Cancel At Source

Feature to allow local alarm cancellation at the Smart Hub.

Stage 13 - Configure Events

Customizing how the Smart Hub responds to various events.

Stage 14 - Configure Event Suppression

Setting time windows to block specific event alarms.

Stage 15 - Configure Home or Away Feature

Settings for the Home/Away mode functionality.

Stage 16 - Configure Periodic Calls

Setting up regular communication checks with the monitoring centre.

Stage 17 - Configure Power Fault Monitoring

Settings for monitoring power failures and alerts.

Stage 18 - Configure Line Ringing Settings

Adjusting how the unit responds to incoming calls.

Stage 19 - Configure DMP Update Announcements

Suppressing audible announcements during firmware updates.

Stage 20 - Save Changes to DMP

Process for saving configuration changes and applying them to the unit.

Testing the Smart Hub Installation

Stage 1 - Test Trigger;Sensor Range

Verifying the wireless range of registered triggers and sensors.

Stage 2 - Test Alarm Calls

Ensuring alarm calls are correctly routed and received by the monitoring centre.

Stage 3 - Test Virtual Property Exit Sensor

Validating the virtual exit sensor's alarm functionality.

Stage 4 - Test Hardwired Output

Testing the activation of hardwired output devices.

Stage 5 - Ready to Use

Final checks and user instruction before the unit is operational.

Powering Down the Smart Hub

Smart Hub Announcements Guide

Understanding Smart Hub Status in DMP

Applying a Template to a Device via DMP

Using DMP Online Help

List of Supported Triggers and Sensors

Typical Default Smart Hub Event Settings

Technical Data

Battery Information

Details regarding battery specifications and disposal.

Technical Details - Europe

Specifications for the Smart Hub in European regions.

Technical Details - Australia

Specifications for the Smart Hub in Australian regions.

Glossary of Terms

Contact Details

Tunstall Lifeline Smart Hub Specifications

General IconGeneral
BrandTunstall
ModelLifeline Smart Hub
CategorySwitch
LanguageEnglish