This document is a user manual for the TURBRO Electric Fireplace Stove, model SUBURBS TS23-C. It provides comprehensive information on the device's function, technical specifications, usage, and maintenance.
Function Description:
The TURBRO Electric Fireplace Stove is an indoor heating appliance designed to provide warmth and a visual flame effect. It operates as an electric heater with an integrated flame control, allowing users to enjoy the ambiance of a fireplace without the need for real wood or gas. The device features a control panel and a remote control for convenient operation of its various functions, including heating, flame brightness, and a timer. It is intended for residential use and is designed to be placed on a flat, stable surface. The fireplace is equipped with safety features to prevent overheating and electrical hazards, emphasizing proper installation and usage to ensure user safety.
Important Technical Specifications:
- Model No.: SUBURBS TS23-C
- Voltage: 120V AC
- Frequency: 60 Hz
- Amps: 11.7 A
- Rating: 1400 W
- Heating Capacity: 4780 BTU
- Peak Sound Level: 37 dB
- Dimensions (H x W x D): 23 x 20 x 12 inches
- Power Cord: 6 ft (1.8m) long with a 3-prong polarized plug
- Circuit Requirement: 15-amp, 120-volt, 60 Hz dedicated circuit is preferred to avoid tripping circuit breakers or blowing fuses when other appliances are on the same circuit.
- Remote Control Batteries: Requires two AAA 1.5V batteries (not included).
Usage Features:
The fireplace can be operated via a control panel located on the unit or through a remote control.
Control Panel Features:
- LCD Screen: Displays current settings such as temperature and timer.
- Indicator Lights:
- Red: Indicates temperature in Fahrenheit.
- Green: Indicates temperature in Celsius.
- Blue: Indicates timer function is active.
- Timer: Allows setting the heater and/or flame effect to run for a specified duration before automatically powering off. Timer intervals range from 30 minutes to 6 hours, with an "OFF" option.
- Heater On/Off Control: Activates or deactivates the heating function independently of the flame effect. Users can adjust the temperature level by long-pressing the heater button, then cycling through predefined temperature settings (e.g., 17°C to 27°C or 62°F to 82°F, and an "ON" setting for continuous heating). The heater automatically pauses when the set temperature is reached and resumes when the room temperature drops.
- Flame Control: Adjusts the brightness of the flame effect. There are three levels: High (L3), Medium (L2), and Low (L1), which correspond to different flame and log glow intensities. This function can be operated independently of the heater.
- Main Power Switch: Supplies power to all functions of the fireplace. Must be in the ON position for any other controls to work.
- Temperature Unit Switching: Press and hold the main power button for 5 seconds to switch between Fahrenheit and Celsius.
Remote Control Features:
The remote control allows operation from up to 13 feet (4 meters) away, provided there are no obstructions. It includes buttons for:
- Main Power (On/Off)
- Heater Control (On/Off and temperature adjustment)
- Timer Function (On/Off and setting adjustment)
- Flames Control (On/Off and brightness adjustment)
- Up/Down arrows for navigating settings.
First-Time Use Tip:
When using the fireplace for the first time or after prolonged storage, run it for at least 15 minutes with the thermostat set to maximum heat to eliminate any "new product" smell, which is caused by moisture absorption.
Safety Instructions:
- Indoor Use Only: Not for outdoor use or in bathrooms/laundry areas where it could fall into water.
- Placement: Do not use on elevated locations (shelves, platforms, countertops). Keep combustible materials (furniture, bedding, clothes, curtains) at least 3 ft away.
- Power Cord: Do not run under carpeting or in high-traffic areas. Always plug directly into a properly grounded wall outlet; avoid extension cords, power strips, or outlet extenders.
- Damage/Malfunction: Do not operate with damaged power cord, plug, or if the appliance malfunctions or is damaged. Repairs should be carried out by a qualified service person.
- Ventilation: Do not block air intakes or exhausts. Do not insert foreign objects into openings.
- Hot Surfaces: Product surfaces are hot during use; avoid touching with bare skin. Use handles if moving.
- Children/Invalids: Exercise extreme caution when used near children or invalids, and never leave unattended.
- Grounding: Must be electrically grounded according to local electrical codes (USA: ANSI/NFPA No. 70; Canada: CSA C22.1).
- Water Submersion: Do not use if submerged in water; contact a qualified technician.
- Polarized Plug: Ensure correct insertion of the polarized plug (one prong wider than the other).
Maintenance Features:
- Cleaning:
- Always turn off and unplug the fireplace before cleaning.
- Use a vacuum or duster to remove dust and dirt from the fireplace and vent areas.
- Clean surfaces with a soft, damp cloth and buff with a dry cloth to maintain luster.
- Never use abrasive cleaners, liquid sprays, or any cleaner that could scratch the surface.
- Troubleshooting: The manual includes a troubleshooting section for common issues such as the fireplace not operating, power light on but no flame, or excessive noise. It provides possible causes and corrective actions, including checking power connections, circuit breakers, clearing vents, and contacting customer service for internal issues like defective switches or wiring.
- Warranty: TURBRO provides a 1-year limited warranty, extendable to 2 years upon product registration at turbro.com/pages/warranty-registration. The warranty covers defects in material or workmanship and allows for repair, replacement, or refund of defective parts. It does not cover damage from owner attempts to fix, misuse, abuse, neglect, alterations, unauthorized repair, natural depreciation, or non-transferrable ownership. Warranty service can be requested online or via email to support@turbro.com.
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