To Next PageTo Next PageWhy is my Twinstar Home 3EF003GRA Indoor Fireplace not blowing warm air?
If your Twinstar Home Indoor Fireplace heater isn't blowing warm air, first ensure the heater switch is in the “on” position – the switch should light up. Also, make sure the thermostat is turned towards the “HI” position.
How to fix Twinstar Home 3EF003GRA Indoor Fireplace when it has no power?
If your Twinstar Home Indoor Fireplace has no power and the switches aren't lighting up, check that the unit is properly plugged into a standard 120V outlet.
Why does my Twinstar Home Indoor Fireplace logs glow, but the flame effect doesn't work?
If the logs glow but the flame effect doesn't work on your Twinstar Home Indoor Fireplace, open the back of the unit. Check if the “spinner” is correctly mounted to the rear of the unit and verify if the spinning motor is functioning. If the spinning motor isn't working, contact customer service.
How to fix down lights on Twinstar Home Indoor Fireplace that are not lighting up?
If the downlights on your Twinstar Home Indoor Fireplace aren't lighting up, remove the front glass panel and check that the light bulb inside the top of the unit isn't broken or loose.
What to do if Twinstar Home Indoor Fireplace switches light up, but no flame effect?
If the switches light up but there is no flame effect on your Twinstar Home Indoor Fireplace, remove the front glass panel, then remove the ember bed and check for any broken or loose light bulbs.
Provides phone numbers and website for customer support in English, Spanish, and French for immediate assistance.
Emphasizes reading the manual before installation and operation, highlighting risks of electric shock, fire, and injury.
Informs users that a wood fireplace mantel is also required for the proper installation and use of this insert.
Lists all components included with the electric fireplace insert across different model sizes (18", 23", 28", 33").
Provides solutions for common problems such as no power, no flame effect, or heater malfunctions.
Covers mantel location, electrical connection requirements, specifications, clearance to combustibles, and trim cleaning.
Explains how to access and use controls for master power, heater, and temperature settings.
Details flame brightness adjustment and downlight operation for specific fireplace models.
Describes the 3-function remote control for power standby, heat activation, and flame intensity adjustments.
Provides recommendations for cleaning the fireplace and general safety warnings related to maintenance procedures.
Details warranty terms, conditions, coverage, and procedures for obtaining warranty service and making claims.
General| Brand | Twinstar Home |
|---|---|
| Model | 3EF003GRA |
| Category | Indoor Fireplace |
| Language | English |
