U-tec Ultraloq LATCH 5 FINGERPRINT - User Manual

LED Indicator
Touchscreen
Fingerprint Reader
Backup Key
Add Lock to U-tec App
Operate the Lock
FAQ
1
3
Add a New Device and
2
4
Exterior Interior
Reset Button
LED Indicator
Shows you authorized or denied access.
Touchscreen
Used to enter the code and unlock from the outside.
Fingerprint Reader
Read Fingerprint signals and unlock from the outside.
Backup Key Hole
Used to insert the key to unlock from outside.
Enter
Back
0 9
Low battery
Communication
Numbers
-
Reset Button
Used to reset the lock to factory default settings.
Device List
( NFC card supported )
User List
Add the lock to the App through two options.
Options 1
Add through scanning
Latch 5 Fingerprint
Add through categories
Ultraloq Locks
Add Device
Set up devices
Device
Unlocked
Device List
Latch 5 Fingerprint
Front Door
Add through Scanning
Add through Categories
Bluetooth and GPS should be turned on in your
smart phone to enable this feature.
Please follow more detailed instructions
in the App.
Unlock with Fingerprint
1
Unlock with Code
2
Unlock with App
3
Connect the lock with U-tec App
and tap the Unlock button.
3a.
Turn down the handle to open the door.
3b.
Options 2
Step 1. Turn on the GPS and Bluetooth on your
smart phone
Step 2. Select the device that you want to add in
the scanning list
Step 3. Adding the device by following the
instructions in the App
a. Add Fingerprint
b. Add Code
c. Add the User's Email Account
Set three different ways to unlock the
door when add a new user
Step 1. Select Latch5 Fingerprint
Step 2. Select the device with strongest signal strength
Step 3. Create admin code
Step 4
. Name the lock
Add a New User to the Lock
1
2
Overall Process for Adding a New User
Q
A
Q
A
Q
A
Q
A
Q
A
Q
A
If you come to any other questions, please don’t hesitate to visit our official support website
https://support.u-tec.com to get more help.
Q
LED Indicator
Touchscreen
Fingerprint Reader
Backup Key
Touch the lock with the
back of your hand to
activate the lock.
Enter the 4-8 digit code and
press the , the LED will
turn green if the code is correct.
Turn down the handle to
open the door.
1a.
1b.
1c.
Touch the center of the touch screen
with registered Fingerprint.
2a.
Turn down the handle to open the door.
2b.
Download App
2
Create Account
3
Email
First Name
Last Name
Password
Confirm Password
I agree with the Terms of service
I have a U-tec account, login now.
SIGN UP
CREAT AN ACCOUNT
U-tec account is used on U-tec App,
Website, Store, Ultraloq App,
Camguardian App.
Username
Password
Remember me
Forgot password?
I have’t U-tec account, creat now.
LOGIN
LOGIN MY Latch 5 Fingerprint
Search on app store
1
U-Tec
1.Can’t Unlock by inside handle after installation. How to Fix?
Please check the thickness of your door. The thickness should be between 1-3/8’’ to 1-3/4”(35 mm - 44mm).
Please install the spring if the door thickness is over 1.65”(42mm). Don’t forget plug in the spindle. For thicker
doors between2'' to 2-3/4"(51mm -70mm), please order theUltraloq Thick Door Kit on our official online
store. https://support.u-tec.com
2.How to reset the Latch 5 Fingerprint?
Please note all data will be erased if you reset Latch 5 Fingerprint to factory default settings. If you are using
the U-tec App as Owner, please click “Delete and Reset” to remove the lock from your U-tec Account, then
use the Reset Needle to push the Reset Button (above the batteries in the Interior Assembly) until you hear
one long beep and two short beeps.
3.What if I lost the paired smartphone?
Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec
account password.
4.How can I unlock the Latch 5 Fingerprint if the battery runs out?
The low battery indicator light will be red when the batteries are gonging to be running out. The backup
mechanical keys work always even when the batteries go dead.
5.What is the log capacity for the Latch 5 Fingerprint?
Latch 5 Fingerprint supports maximum 1000 logs. The latest log will replace the oldest one once the log is full.
6.Does the Latch 5 Fingerprint work with accessories such as latch from third
parties?
It is recommended to use the original accessories for best performance and stability.
LATCH 5 FINGERPRINT
Smart Fingerprint Lock
Need help?
User Guide
V1.0
To get help or learn more
https://support.u-tec.com
Ultraloq Terms & Policies
Before using all Ultraloq products, please read all applicable terms, rules, policies and usage
provisions found at www.u-tec.com/company/privacy. By using your Ultraloq, you agree to
be bound by the U-tec Privacy Policy.

Summary

Add Lock to U-tec App

Search and Download U-tec App

Search for the U-tec app in your device's app store and download it.

Create or Log In to U-tec Account

Create a new U-tec account or log in to an existing one to proceed.

Add Device and New User to Lock

Connect Lock to U-tec App

Add your Ultraloq lock to the U-tec app via scanning or by selecting from categories.

Add New Users for Access

Set up new users with fingerprint, code, or email access to the lock.

Operate the Lock

Unlock Using Fingerprint

Unlock the door by touching the fingerprint reader with a registered fingerprint.

Unlock Using Code

Enter your 4-8 digit code on the touchscreen to unlock the door.

Unlock Using U-tec App

Unlock the lock remotely or locally using the U-tec mobile application.

Frequently Asked Questions (FAQ)

Troubleshooting Unlock and Battery Issues

Solutions for common problems like door handle unlock issues or low battery.

Lock Reset and Lost Phone Procedures

Instructions for factory resetting the lock and actions for a lost paired smartphone.

Log Capacity and Accessory Compatibility

Information regarding the lock's log storage capacity and third-party accessory use.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

The Ultraloq Latch 5 Fingerprint Smart Fingerprint Lock is a sophisticated security device designed to provide convenient and secure access to your home or office. This user guide, version 1.0, outlines the features, operation, and maintenance of the lock, emphasizing its smart capabilities and multiple unlocking methods.

Function Description

The Ultraloq Latch 5 Fingerprint lock integrates advanced technology to offer a secure and user-friendly experience. Its primary function is to secure a door, allowing access through various methods including fingerprint recognition, a numeric code, and a smartphone application. The lock is designed for both exterior and interior use, with distinct components for each side of the door. The exterior unit features a touchscreen for code entry and a fingerprint reader for biometric authentication, while the interior unit houses the battery compartment, a reset button, and the mechanical components for locking and unlocking.

The lock's core functionality revolves around its ability to store and recognize multiple fingerprints and user codes, making it suitable for households or offices with several users. It communicates with a smartphone app, allowing for remote management, user addition, and activity logging. The smart features extend to providing notifications, such as low battery alerts, ensuring the lock remains operational and secure.

Usage Features

The Ultraloq Latch 5 Fingerprint offers a variety of usage features designed for convenience and security:

• Multiple Unlocking Methods:

  • Fingerprint Recognition: The lock features a fingerprint reader on the exterior unit. To unlock, users simply touch the center of the touchscreen with a registered fingerprint. The LED indicator will confirm successful authentication, and then the handle can be turned down to open the door. This method offers quick and secure access without the need for keys or codes.
  • Numeric Code Entry: A touchscreen keypad is available on the exterior for entering a 4-8 digit code. To activate the lock, users can touch it with the back of their hand. After entering the correct code and pressing the 'Enter' button, the LED will turn green, indicating successful authentication, and the handle can then be turned down to open the door.
  • Smartphone App Control: The lock can be connected to the U-tec App via Bluetooth. Users can unlock the door remotely by connecting to the lock through the app and tapping the "Unlock" button. This provides a convenient option, especially when hands are full or when granting access to others from a distance.
  • Backup Key: For emergencies or when batteries run out, a traditional backup keyhole is provided on the exterior unit. This ensures that access is always possible, even in the event of electronic failure.

• User Management via U-tec App: The U-tec App is central to managing the lock.

  • Adding the Lock: The lock can be added to the app through scanning for nearby devices or by selecting it from a list of categories (Latch 5 Fingerprint). This process requires GPS and Bluetooth to be enabled on the smartphone.
  • Creating an Account: New users need to create an account on the U-tec App, which is used across various U-tec platforms.
  • Adding New Users: The app allows the owner to add new users and assign them different unlocking methods, including fingerprints, codes, or even by adding their email account. The app provides detailed instructions for this process.
  • Admin Code Creation: During the setup process, an admin code is created, which provides full control over the lock's settings.

• LED Indicator: The exterior unit features an LED indicator that provides visual feedback on the lock's status, such as authorized or denied access, and low battery warnings.

• Communication Status: The exterior unit also indicates communication status, showing when the lock is actively communicating with a paired device.

• Low Battery Alert: The lock is designed to alert users when the battery is low. The low battery indicator light will turn red, signaling that the batteries are running out. This proactive warning helps prevent unexpected lockouts.

Maintenance Features

Maintaining the Ultraloq Latch 5 Fingerprint lock is straightforward, with features designed to ensure its longevity and continued security:

• Battery Replacement: The lock operates on batteries, and the interior unit houses the battery compartment. When the low battery indicator light turns red, it's time to replace the batteries. The backup mechanical keys ensure access is still possible even if the batteries completely die before replacement.

• Factory Reset: The lock can be reset to its factory default settings. This is done by pushing the Reset Button (located above the batteries in the Interior Assembly) with a reset needle until one long beep and two short beeps are heard. It's important to note that a factory reset will erase all stored data, including fingerprints and user codes. If the lock is managed via the U-tec App, the owner should first remove the lock from their U-tec Account by selecting "Delete and Reset" in the app.

• Troubleshooting and Support: The user guide provides a FAQ section to address common issues:

  • Unlocking with Inside Handle: If the inside handle doesn't unlock the door after installation, users are advised to check the door thickness (should be between 1-3/8" to 1-3/4" or 35-44mm). For doors over 1.65" (42mm), the spring should be installed, and the spindle must be properly plugged in. For thicker doors (2" to 2-3/4" or 51-70mm), a specific Ultraloq Thick Door Kit is recommended.
  • Lost Paired Smartphone: If a paired smartphone is lost, users can go to the U-tec website or log in to the U-tec App via another smartphone to change their U-tec account password, thereby securing their account.
  • Log Capacity: The Latch 5 Fingerprint supports a maximum of 1000 logs. Once the log is full, the latest log will replace the oldest one, ensuring continuous logging of activity.
  • Accessory Compatibility: It is recommended to use original accessories for optimal performance and stability.

• Online Support: For any further questions or assistance, users are directed to the official support website (https://support.u-tec.com), which serves as a comprehensive resource for troubleshooting and information.

By combining robust security features with user-friendly operation and clear maintenance guidelines, the Ultraloq Latch 5 Fingerprint Smart Fingerprint Lock offers a reliable and modern solution for door access control.

U-tec Ultraloq LATCH 5 FINGERPRINT Specifications