UNI-T UTG962E

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Chapter 5 Fault Handling
Possible faults in use of UTG900 and troubleshooting methods are listed below. If these faults
occur, please handle them according to corresponding steps. If they cannot be handled, please
contact with your distributor or UNI-T local office, and provide the machine information which can
be checked by pressing [utuity — [system —|About |in sequence.
No Display on Screen (Blank Screen)
If the signal generator still does not display after pressing power switch on front panel
1) Inspect whether power source is well connected.
) Inspect whether power switch on back panel is well connected at “1”.
) Whether power switch on front panel is well connected.
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2
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4) Restart the instrument.
5) If the product still cannot be used normally, please contact with the dealer or local office.
No Waveform Output
Setting is correct but no waveform is output
1) Inspect whether BNC cable and channel output terminal are connected correctly.
2) Inspect whether | CH1/ or (CH2] is turned on.
3) If the product still cannot be used normally, please contact with the dealer or local office.
Chapter 6 Service and Support
6.1 Outline of Warranty
UNI-T (Uni-Trend Technology (China) Limited) guarantees that the products it produces and sells
are free from any defects of material and process within 3 years from authorizing the dealer to
deliver them. If the product is proven to be defective during warranty period, UNI-T will repair and
replace according to provisions of warranty.
To arrange repair or ask for the whole warranty, please contact with the nearest sales or
maintenance department of UNI-T.
Except warranties provided in the outline or other applicable warranties, UNI-T does not provide
any other express or implied warranties, including but not limited to any implied warranties about
tradability and applicability to special purpose of the product. In any case, UNI-T assumes no
responsibility for any indirect, incidental, special or consequent loss.
6.2 Contact Us
If you have any inconvenience in use of the product, you can directly contact with Uni-Trend
Technology (China) Limited (UNI-T,Inc.) in mainland China, 8:00-17:30 on Monday to Friday, or
e-mail us: infosh@uni-trend.com.cn.
Please contact with local dealer or sales center of UNI-T for products outside the mainland China.
Service support, many products of UNI-T are equipped with plans for extending warranty period
and calibration period. Please contact with local dealer or sales center of UNI-T.
Please visit our website for the address list of service centers in various regions.
Website & http://www.uni-trend.com
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