United States Stove Company 5501S User Manual (English)

Questions and Answers:

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Shane WalkerAug 26, 2025
Why does my United States Stove Company Stove glass soot up so fast and the burnpot overfills?
- J
  Jordan EvansAug 26, 2025
  If the glass on your United States Stove Company Stove is sooting up quickly, and the burnpot overfills with a lazy, dark flame, it could be due to several reasons. The stove or vent pipe might be dirty, restricting airflow; follow all cleaning procedure in the maintenance section of the owner’s manual. Improper vent pipe installation could be another cause; check to ensure it meets the criteria in the owner’s manual. Blocked burnpot holes can also lead to this issue; remove and thoroughly clean the burnpot. Inspect the air intake pipe for blockages. If the combustion blower isn't spinning fast enough, test the RPM on the blower after cleaning the blades. Also, poor quality pellets could be the problem; try a different brand or type of wood.
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ann73Aug 31, 2025
What to do if United States Stove Company 5501S display is flashing “E4”?
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  jhuntAug 31, 2025
  If your United States Stove Company Stove display is flashing “E4”, several issues could be the cause. The air inlet, burnpot, interior combustion air chambers, combustion blower, or exhaust pipe might be blocked with ash or foreign material. The Proof of Fire (POF) thermodisc may have come unplugged; check the wires for proper connection. The POF thermodisc could also be malfunctioning; temporarily bypass it for testing purposes. The hopper may be out of pellets; refill it. The hopper safety switch may have failed or the hopper is open; ensure the lid is closed and check the switch's wiring. Also, the auger shaft might be jammed; empty the hopper and disassemble the auger to clear any obstructions. The auger motor could have failed; remove it and test if it turns.
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Calvin SanchezSep 3, 2025
Why United States Stove Company 5501S high limit switch keeps tripping?
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  Marcia JordanSep 3, 2025
  If the high limit switch on your United States Stove Company Stove keeps tripping, it could be because the convection blower is overheating; clean any dust off the windings and fan blades, and consider replacing the blower if cleaning doesn't help. The stove might be running on the highest setting for too long, causing overheating; try a lower heat setting. Using fuel other than wood pellets can also cause this issue; check for and discontinue using unapproved fuels. A power surge or brown out could be the cause; use a surge protector. In some cases, the high limit switch itself may be malfunctioning and need replacement.
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William NormanSep 6, 2025
How to fix United States Stove Company 5501S that feeds pellets but will not ignite?
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  hartwilliamSep 6, 2025
  If your United States Stove Company Stove feeds pellets but won't ignite, the air damper may be open too far; try completely closing it for ignition, then adjust after a flame appears. There might be a blockage in the igniter tube or its inlet; clear any debris from the igniter housing and around the igniter element. Ensure the burnpot is pushed completely to the rear of the firebox, with the air intake collar touching the rear wall. A bad igniter element could also be the problem; apply power directly to the element and check if it glows after about 2 minutes. Lastly, the control board might not be sending power to the igniter; check the voltage during startup and inspect the wiring.
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Jason BlackSep 9, 2025
Why does my United States Stove Company 5501S convection blower shuts off and comes back on?
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  laurengarciaSep 9, 2025
  If the convection blower in your United States Stove Company Stove shuts off and then comes back on, it may be overheating and tripping the internal temperature shutoff; try cleaning any dust off the windings and fan blades. If cleaning the blower does not help, the blower may be bad. Alternatively, there may be a circuit board malfunction; test the current going to the convection blower. If there is power being sent to the blower when it is shut off, then the control board is fine. If there is NOT power being sent to the blower when it shuts off during operation, then you have a bad control board.
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James DawsonSep 12, 2025
Why is there a smoke smell coming back into the home from my United States Stove Company Stove?
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  Jennifer BrooksSep 12, 2025
  If you notice a smoke smell coming back into your home from your United States Stove Company Stove, there could be a leak in the vent pipe system; inspect all connections and seal them with high-temperature RTV silicone and UL-181-AP foil tape. Also, ensure the square to round adapter piece on the combustion blower is properly sealed. The gasket on the combustion blower might be bad; inspect both gaskets to ensure they are in good shape. Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully for leaks. Ensure all joints are properly sealed.

United States Stove Company 5501S Specifications

General

Model	5501S
Brand	United States Stove Company
Type	Wood Stove
Fuel Type	Wood
Material	Steel
Efficiency	75%
Flue Size	6 inches

Summary

Introduction

Heating Specifications

Details on fuel burn rate, burn time, hopper capacity, and flue size.

Electrical Specifications

Lists electrical rating, operational watts, and igniter watts.

Dimensions and Weight

Provides the overall height, width, depth, and weight of the stove.

Installation Checklist

Commissioning Checklist

A detailed checklist for qualified installers to ensure proper unit setup and safety.

Assembly Instructions

Step-by-Step Assembly

Visual guide for connecting wiring harnesses and securing the control panel.

Installation

General Safety Notices

Crucial safety warnings regarding installation, fire hazards, and fuel usage.

Venting Requirements

Guidelines for proper exhaust venting system installation and clearances.

Improper Installation Warnings

Cautions against using non-specified parts and improper installation leading to warranty void.

Floor Protection Requirements

Specifies requirements for non-combustible floor protectors based on location.

Installation Clearances

Details required clearances to combustibles for safe installation.

Outside Air Supply

Information on optional outside air intake, especially for mobile homes.

Securing Appliance to the Floor

Instructions for physically anchoring the stove to the floor.

Mobile Home Installation Specifics

Special requirements for mobile home installations, including grounding and venting.

Pellet Vent Type and Installation

Specifies approved vent types, installation practices, and joint sealing.

Pellet Vent Termination

Guidelines for safe and proper termination of the vent system.

Vent Termination Clearances

Specifies minimum clearances for vent termination points.

Through the Wall Installation

Recommended method for venting through a wall, including component details.

Through the Roof/Ceiling Installation

Instructions for venting the stove through a roof or ceiling.

Operation Instructions

Panel Controls Overview

Explains the functions of the power, level, temperature, and mode buttons.

Adjusting Fuel Feed Rate

Guide on using the fuel adjuster to optimize pellet feed for different pellet sizes.

Proper Fuel Usage

Details on approved pellet types and prohibited materials for burning.

Safety Warnings

Critical warnings about fuel handling, hot surfaces, and burn prohibitions.

Pre-Start-Up Checks

Steps to perform before lighting the stove, including cleaning.

Building a Fire

Instructions for safely starting a fire in the pellet stove.

Automatic Ignitor Operation

How the automatic ignitor functions and what to do if fire fails to start.

Damper Control Adjustment

Guidance on adjusting the damper for optimal combustion and efficiency.

Opening Door Safety

Rules and consequences for opening the stove door during operation.

Stove Shutdown Procedure

Correct steps for turning off the stove and safety features during shutdown.

Optimal Operation Settings

How to achieve high, medium, or low burns using settings and damper.

Interior Chamber Cleaning

Procedures for cleaning the burn pot and heat exchanger for optimal performance.

Maintenance

Creosote Formation and Removal

Information on creosote, its risks, inspection, and removal procedures.

Fly Ash and Ash Disposal

How to manage fly ash and safely dispose of ashes.

Smoke and CO Monitors

Recommendation for using smoke and CO monitors for safety.

Hopper, Gaskets, and Blower Maintenance

Cleaning the hopper, inspecting seals, and cleaning blower motors.

Glass and Painted Surfaces

Care instructions for the stove's glass and painted exterior.

Seasonal Start-up and Shutdown

Procedures for preparing the stove for the heating season and shutting it down.

Maintenance Schedule

A recommended schedule for daily, weekly, and monthly maintenance tasks.

Ordering Repair Parts

How to identify and order replacement parts from the manufacturer.

Troubleshooting Guide

Error Code E1 Troubleshooting

Possible causes and solutions for the E1 error code related to overheating or fuel consumption.

Error Code E2 Troubleshooting

Possible causes and solutions for the E2 error code related to airflow or vacuum switch issues.

Error Code E3 Troubleshooting

Possible causes and solutions for the E3 error code related to hopper issues or auger jams.

Error Code E4 Troubleshooting

Possible causes and solutions for the E4 error code, often related to ignition failure.

Ignition and Smoke Issues

Troubleshooting for problems like failure to ignite, smoke smells, and blower cycling.

Pellet Feed and High Limit Switch Issues

Solutions for issues with pellet feeding and repeated high limit switch tripping.

Burnpot and Flame Quality Issues

Troubleshooting for glass sooting, lazy flames, and burnpot overfilling.

Repair Parts

Exploded View of Parts

Diagram illustrating the location and numbering of stove components.

Parts List and Ordering Information

A comprehensive list of part numbers, descriptions, quantities, and ordering contact.

Wiring Diagram

Electrical Connections Overview

Visual representation of electrical components and their interconnections.

Service Record

Service Provider Log

Forms for recording maintenance and service performed by qualified technicians.

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United States Stove Company 5501S User Manual

Table of Contents