30
Cause Possible remedy
Not loud enough
Low volume Turn up volume; see
hearing healthcare
professional for models
without a manual volume
control or if problem
persists.
Low battery Replace battery
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears”. Reinsert
carefully.
Change in hearing Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with
ear wax
Clean earmolds.
See “Cleaning your hearing
aids”. Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional.
Plugged microphone
shield
Consult your hearing
healthcare professional
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