14
Cause Possible remedy
Indicator light not working
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side up
Indicator light is yellow or red
Low battery Replace battery
Hearing aids not responding to remote control
commands
Holding the remote
toofar away
Move the remote a maximum
distance of one arm’s length
For any problems not listed in the guide, contact your
hearing healthcare professional.
Troubleshooting guide
You can refer to the troubleshooting table below if
you are experiencing problems with your remote
control. For problems with your hearing aids, please
consult your hearing aid guide.
To Next Page
Loading...
Need help?
General
