25
TROUBLESHOOTING
Problem Cause Solution
The compressor hums
very loudly.
The voltage is too low. Switch off the appliance
and check whether it is
connected to a 220–
240 V~ wall socket.
Indicator lamp shows
that the ice container
is full, even though it
is not full.
The room temperature
is too cool.
Remove the ice contai-
ner and push it back into
the appliance.
Pieces of ice are
jammed.
Switch the appliance off.
Empty the ice container
and restart the appli-
ance. If the problem per-
sists, contact our custo-
mer service department.
The sensor is defective. Contact our customer
service department.
Indicator lamp shows
that the water level is
too low, even though
there is enough water.
The water is not
conductive enough.
Add a pinch of salt to the
water in the water tank.
Indicator lamp for low
water level is out, even
though there is no
water in the tank.
The water is not
conductive enough.
Switch the appliance off.
Clean the water tank tho-
roughly and restart the
appliance.
The sensor is defective. Contact our customer
service department.
No indicator lamp
lights up when you
plug the appliance into
the wall socket.
The appliance is not
connected correctly.
Check to make sure that
the plug was inserted
correctly into the wall
socket.
A component is
defective.
Contact our customer
service department.
The indicator lamps for
insufficient water and
full ice container blink
red at the same time.
An oversized ice
cube is blocking the
evaporator.
Switch the appliance off.
Wait until the ice has
melted. Start the appli-
ance again and select a
smaller ice cube size.
The motor in the
appliance is defective.
Contact our customer
service department.
The appliance is
working, but does not
make ice.
Coolant is leaking. Contact our customer
service department.
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