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• Product Model Number
• Product Serial Number
• Dated Proof of Purchase
• CUSTOMER contact name & telephone number
• CUSTOMER Computer Operating System version
• U.S. ROBOTICS Installation CD-ROM
• U.S. ROBOTICS Installation Guide
4.0 WARRANTY REPLACEMENT:
4.1 In the event U.S. ROBOTICS Technical Support or its
authorised U.S. ROBOTICS Service Centre determines the
product or part has a malfunction or failure attributable
directly to faulty workmanship and/or materials; and the
product is within the TWO (2) YEAR warranty term; and the
CUSTOMER will include a copy of the dated Proof of Pur-
chase (original purchase receipt from U.S. ROBOTICS or its
authorised reseller) with the product or part with the
returned product or part, then U.S. ROBOTICS will issue CUS-
TOMER a Return Material Authorisation (RMA) and instruc-
tions for the return of the product to the authorised U.S.
ROBOTICS Drop Zone.
4.2 Any product or part returned to U.S. ROBOTICS without
an RMA issued by U.S. ROBOTICS or its authorised U.S.
ROBOTICS Service Centre will be returned.
4.3 CUSTOMER agrees to pay shipping charges to return the
product or part to the authorised U.S. ROBOTICS Return Cen-
tre; to insure the product or assume the risk of loss or dam-
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