Product Registration
Apart from sufficient proof of purchase, online
product registration may also be required in case
of warranty claim, thus we highly recommend that
upon purchase, you register your product(s) on
vactidy's official website (www.vactidy.com) for
reference and enjoy potential exclusive benefits.
To register, please select the corresponding
purchase channel along with the correct order
number and product's serial number (SN).
REMEDY
The original unit deemed defective, according to
vactidy's sole discretion, will be repaired or replaced for
up to one year from the original purchase date.
EXCLUSION
Unless agreed in writing, the Limited Warranty
will not apply to consequential and incidental
damages and not apply if the defect(s) relate
to:
1.Consumable parts such as filters or brushes etc.
that are subject to normal wear and tear, and
require regular maintenance and/or replacement
to ensure the proper functioning of your unit.
2.Defects caused by rough or inappropriate
handling or use or damage caused by accident,
misuse, neglect, fire, water, lightning or other
acts of nature, external sources such as
weather, electrical outages or power surges.
3.Improper operation or maintenance, use not in
accordance with the Product instructions or
connection to improper voltage supply.
4.Negligent use or care, neglect or careless
operation or misuse of the Product.
5.Accident, abuse, misapplication, or any
unauthorised repair, modification or disassem-
bly or opening of the chassis of the Product.
6.Any failure by Buyer or a third party to comply
with environmental and storage requirements
for the Product specified by Seller.
EN
Vactidy- Limited Warranty
The limited warranty applies to purchases made from authorised retailers of vactidy. Warranty coverage
applies to the original owner and to the original product only and is not transferable.
Vactidy warrants that the unit shall be free from defects in material for a period of one year from the date
of purchase when it is used under normal household conditions and maintained according to the require-
ments outlined in this instruction manual, subject to the following conditions and exclusions. Refurbished
products sold by vactidy come with their own unique warranty that you can find on the product listing or
contact us at support@vactidy.com with your order receipt for confirmation.
7.Any failure to adequately package the Product
for transportation.
8.If the battery has been short-circuited, if the
seals of the battery enclosure of the cells are
broken or show evidence of intervention or if
the battery has been used in equipment other
than that for which it has been specified.
9.Use of parts not in accordance with the Product
instructions.
10.Use of parts and accessories other than those
produced or recommended by vactidy.
11.Use in a commercial environment as the
Product is designed for residential use only.
12.Extreme or external causes beyond our
reasonable control including but not limited
to: breakdowns, fluctuation, or interruptions
in electric power, ISP (internet service
provider) service or wireless networks.
13.Weak and/or inconsistent wireless signal
strength in your home.
14.Any product(s) purchased from unauthorised
dealers/resellers.
15.Products used outside the country of purchase.
16.Lost and/or stolen products.
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