34 EN
Useful information
C
Fault Possible cause Troubleshooting
The machine does not draw
water.
The tap is turned o. Open the tap.
The water inlet hose may be
bent.
Check the water inlet hose
and straighten it.
The water inlet hose is
blocked.
Clean the lters of the water
inlet hose.(*)
The water inlet valve lter is
clogged.
Clean the lters of the water
inlet hose.(*)
The machine door is not
completely closed.
Close the machine door.
The drain hose is clogged or
kinked.
Check the drain hose, and
clean or straighten it.
The drain pump lter is
blocked.
Clean the drain pump lter.(*)
The laundry is too tightly
packed in the drum.
Spread the laundry evenly
inside the machine.
The machine vibrates.
The feet have not been
adjusted.
The feet have not been
adjusted. Adjust the feet.(**)
The transit bolts have not
been removed.
Remove the transit bolts
mounted on the machine.(**)
Minimal load in the drum.
This will not prevent the
machine from running.
The machine is overloaded
or the laundry is not evenly
distributed.
Do not overload the drum.
Spread the laundry evenly
inside the drum.
The machine is installed on a
hard surface.
Do not install the washing
machine on a hard surface.
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