32
EN
Useful information
C
Fault Possible cause Troubleshooting
The machine does not draw
water.
The tap is turned off. Open the tap.
The water inlet hose may
be bent.
Check the water inlet hose
and straighten it.
The water inlet hose is
blocked.
Clean the filters of the
water inlet hose.(*)
The water inlet valve filter is
clogged.
Clean the filters of the
water inlet hose.(*)
The machine door is not
completely closed.
Close the machine door.
The drain hose is clogged or
kinked.
Check the drain hose, and
clean or straighten it.
The drain pump filter is
blocked.
Clean the drain pump filter.
(*)
The laundry is too tightly
packed in the drum.
Spread the laundry evenly
inside the machine.
The machine vibrates.
The feet have not been
adjusted.
The feet have not been
adjusted. Adjust the feet.
(**)
The transit bolts have not
been removed.
Remove the transit bolts
mounted on the machine.
(**)
Minimal load in the drum.
This will not prevent the
machine from running.
The machine is overloaded
or the laundry is not evenly
distributed.
Do not overload the drum.
Spread the laundry evenly
inside the drum.
The machine is installed on
a hard surface.
Do not install the washing
machine on a hard surface.
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