Valcom V-2001A User Manual

6
TABLE 1: TROUBLESHOOTING CHART
SYMPTOMS PROBABLE CAUSES AND SOLUTIONS
1. No output to speakers A. Check for the presence of audio on the page outputs of the V-2001A during a
page using a test set. Refer to installation section for connection information.
B. Check AC line fuse on V-2001A.
2. No music output A. Using a test set, check for music on the music input terminals.
B. Check that speakers are connected to “page + music” outputs.
3. No warble tone output A. If a contact closure is provided by the telephone system, use an Ohm meter to
check the continuity of the contact closure when the contact closure accesses
the unit.
B. If ringing is used, with an AC Volt meter, check for the presence of ring voltage
when a call is ringing into the telephone system.
C. Check selector switches (SW2 and SW4).
4. No single tone output A. Using an Ohm meter, check the contact closure on the device that is to operate
the single tone.
B. Check selector switches (SW2 and SW4).
NOTE: The contact closure operation of the V-2001A can be tested with a length of wire connected between
the two terminals of either the UNA/warble or clock/steady tone inputs.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal
use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited
to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are
unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major
repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall
Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses
incurred by the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged
condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved
in accordance with the F.O.B. point.
Headquarters: In Canada
Valcom, Inc. CMX Corporation
5614 Hollins Road 35 Van Kirk Drive #11 and 12
Roanoke, VA 24019-5056 Brampton, Ontario L7A 1A5
Phone: (540) 563-2000 Phone: (905) 456-1072
FAX: (540) 362-9800 FAX: (905) 456-2269

Valcom V-2001A Specifications

General

Product color	White
Camera included	No

Weight and Dimensions

Dimensions (WxDxH)	228.6 x 61.2 x 180.3 mm