Limited Warranty
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of
normal use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited
to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim,
2. the defect is not the result of damage, misuse, or negligence after the original shipment,
3. the product has not been in any way repaired by others and that factory sealed units are unopened.
(A service charge plus parts and labor will be applied to units defaced or physically damaged).
4. freight charges for the return of products to Valcom, Inc. are prepaid,
5. all units “out of warranty” are subject to a service charge. The service charge will cover minor repairs
(major repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties expressed or implied, and in no event shall
Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by
the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged
condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in
accordance with the F.O.B. point.
5614 Hollins Road Roanoke, Virginia 24019 Phone: 540-563-2000 Fax: 540-362-9800
E-Mail: support@valcom.com www.valcom.com
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