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Process for completing credit card sales via card swipe, insert, or tap, including signature and tip prompts.
Steps for processing debit card transactions, including PIN entry and receipt delivery.
Procedure to cancel a previously completed credit transaction using transaction number or card details.
Instructions for processing a refund for a credit card transaction.
Steps for performing a pre-authorization hold on a credit card.
Process to finalize a pre-authorized credit card transaction, including signature and tip.
Guide to generating a pre-sale ticket for a transaction after entering the amount.
Access summary and detailed reports for current, last settled, and previous batches.
Option to settle the current batch of transactions.
Adjust tip amounts for transactions performed within the current batch.
Print the receipt for the last transaction performed.
Generate a pre-sale ticket for a transaction.
Print receipts from the current open batch using transaction number or card details.
Apply parameter changes or update the device software version.
Configure device settings such as Wi-Fi, Server/Clerk, password, and SIM.
The Valor PayTech VP500 is an Android-based point-of-sale (POS) terminal designed for efficient and secure payment processing. This quick reference guide outlines its primary functions, usage features, and maintenance-related options, making it a comprehensive tool for merchants.
The VP500 serves as a versatile payment terminal capable of handling various transaction types, including credit sales, debit sales, voids, refunds, pre-authorizations, and pre-sale tickets. It supports multiple card interaction methods: swipe, insert (EMV chip), and tap (NFC/contactless), ensuring compatibility with a wide range of payment cards. The device's Android operating system provides a user-friendly interface, making it intuitive for both merchants and customers.
For credit sales, the VP500 facilitates the entry of transaction amounts, followed by card interaction. It supports manual key entry for situations where physical card interaction is not possible. The terminal prompts for signatures and tips, and allows for the selection of receipt delivery methods, offering flexibility in customer service. Debit sales follow a similar process, with the added step of PIN entry for security.
The void function allows merchants to cancel a previously completed transaction. This requires entering the transaction number from the receipt or the last four digits of the card number, along with a password for authorization. The device then prompts for confirmation before processing the void.
Refunds are handled by selecting the refund option, entering the transaction amount, and then interacting with the card (swipe, insert, tap, or manual key entry). This ensures that funds are returned to the correct account.
Pre-authorization (Preauth) is a useful feature for businesses that need to reserve funds on a customer's card without immediately completing the transaction, such as hotels or rental services. The VP500 allows for pre-authorizing an amount by entering it and then interacting with the card. The "Capture Preauth" function then enables the merchant to finalize a pre-authorized transaction, requiring the transaction number or the last four digits of the card, along with a password, signature, and tip if applicable.
The "Pre-Sale Ticket" function is designed for situations where a ticket needs to be generated before the final sale. This can be accessed through the main menu, allowing the merchant to enter the transaction amount and print a ticket.
The VP500's main menu offers a suite of options to manage daily operations. The "Report" feature provides access to summary reports for the current open batch, the last settled batch, and detailed reports for the last five settled batches. This allows merchants to track sales, monitor performance, and reconcile transactions efficiently.
"Settlement" is a critical feature that allows merchants to close the current batch of transactions and transfer funds. This process is typically performed at the end of a business day.
The "Tip Adjust" function provides flexibility for businesses where tips are common, such as restaurants. It allows merchants to adjust tip amounts on transactions that have been performed within the current batch, ensuring accurate tip processing before settlement.
The "Reprint Receipt" option is a convenient feature for reprinting the receipt for the last transaction performed. Additionally, a more comprehensive "Reprint" option allows for printing any transaction receipt from the current open batch by using the transaction number or the last four digits of the card number, which is useful for record-keeping or customer inquiries.
The device also includes "Updates" functionality, which is used to apply parameter changes or update the device's software version. This ensures that the terminal remains current with the latest features and security enhancements.
"Settings" provides access to various configuration options, allowing merchants to customize the device to their specific needs. This includes managing server/clerk settings, changing passwords, and configuring network connections such as Wi-Fi and SIM.
Connecting the VP500 to Wi-Fi is a straightforward process. From the home screen, users can access the main menu, navigate to settings, then Wi-Fi Config, select the desired SSID, enter the Wi-Fi password (which is case-sensitive), and tap connect. This ensures reliable internet connectivity for transaction processing.
While the VP500 is designed for robust daily use, certain features contribute to its ongoing maintenance and usability. The "Updates" function, as mentioned, is crucial for keeping the device's software up-to-date, which often includes security patches and performance improvements. Regular updates help maintain the device's optimal functionality and compliance with industry standards.
The "Settings" menu also plays a role in maintenance, allowing for configuration adjustments that can impact performance or security. For instance, changing passwords regularly is a good security practice. Managing Wi-Fi and SIM configurations ensures stable connectivity, which is vital for uninterrupted service.
The device's physical design includes clear indicators for "Connection Icon" and "Battery Level," allowing users to quickly assess the device's operational status. The "Main Menu" and "Back" buttons provide intuitive navigation, reducing the learning curve and making it easier to perform tasks efficiently. The "Contact Support" option, likely accessible through the interface, provides a direct channel for assistance if issues arise.
For further support and troubleshooting, Valor PayTech provides a "Knowledge Base" accessible via a QR code. Scanning this code with a mobile device directs users to a repository of articles, offering self-help solutions for common problems. This resource empowers users to resolve minor issues independently, minimizing downtime.
In summary, the Valor PayTech VP500 is a feature-rich Android POS terminal designed for ease of use, security, and versatility in payment processing. Its comprehensive set of transaction types, robust reporting capabilities, flexible configuration options, and accessible support resources make it a valuable tool for businesses seeking an efficient payment solution.
General| Display Size | 5.0 inch |
|---|---|
| Operating System | Android 7.0 |
| Connectivity | Wi-Fi, Bluetooth 4.0 |
| Touch Technology | Capacitive |
| Resolution | 1280 x 720 pixels |
| Processor | Quad-Core Cortex-A53 1.3GHz |
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