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Vasco IDENTIKEY AG-3 Series User Manual

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IDENTIKEY Appliance Installation and Maintenance 1
IDENTIKEY Appliance
Installation and Maintenance Guide
3.6.8

Table of Contents

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Vasco IDENTIKEY AG-3 Series Specifications

General IconGeneral
BrandVasco
ModelIDENTIKEY AG-3 Series
CategoryServer
LanguageEnglish

Summary

Introduction

1.1 Audience and Purpose of this Document

Defines the target audience and objectives of the installation and maintenance guide.

1.2 Available Guides

Lists other related documentation for the IDENTIKEY Appliance.

Safety and Environmental Information

2.1 Overview

Provides essential details for safe use and maintenance of the IDENTIKEY Appliance.

2.2 Electrical Safety

Details safety precautions regarding power cords and connections.

2.3 Personal, Environmental and IDENTIKEY Appliance Safety

Covers safety for users, the environment, and the appliance itself.

2.4 Temperature, Power and Humidity

Specifies operating and non-operating environmental conditions and power requirements.

2.5 Dimensions

Provides physical dimensions for different IDENTIKEY Appliance models.

2.6 Chassis Rails

Information on available chassis rails for AG5XXX models.

Before you Begin

3. Before you Begin

Lists essential information to collect before commencing the installation process.

Connecting the IDENTIKEY Appliance to your Network

4.1 Overview

Introduces the process of connecting the IDENTIKEY Appliance to the network.

4.2 Powering on the IDENTIKEY Appliance

Details the steps and indicators for powering on the IDENTIKEY Appliance.

4.3 Connect to your Network

Explains methods to connect the IDENTIKEY Appliance to the network, including IP configuration.

First-time Configuration

5.1 Overview

Outlines the steps for initial configuration, including wizards and license installation.

5.2 Access and Log on to the IDENTIKEY Appliance Configuration Tool

Guides on accessing and logging into the appliance's configuration interface.

5.3 Configuration Wizard

Details the nine screens involved in the initial configuration wizard.

5.3.1 Welcome

The first step of the Configuration Wizard, welcoming the user.

5.3.2 End User License Agreement

Presents the End User License Agreement for acceptance.

5.3.3 Oracle Binary Code License Agreement for Java SE

Presents the Oracle Binary Code License Agreement for Java SE.

5.3.4 Password Change

Guides the user through changing the default system password.

5.3.5 Hostname

Instructions for setting a unique hostname for the IDENTIKEY Appliance.

5.3.6 Network Settings

Details how to configure IP address, default gateway, and DNS settings.

5.3.7 Time Synchronization

Specifies how to configure NTP server for time synchronization.

5.3.8 Activation Successful

Indicates successful activation and prompts for the next steps.

5.3.9 New Certificate

Explains the generation of a new certificate upon hostname change.

5.3.10 Licensing Wizard

Guides through the five screens required for licensing the appliance.

5.3.11 Welcome

The first step of the Licensing Wizard, welcoming the user and outlining requirements.

5.3.12 System Information

Explains how to download the System Info file for appliance registration.

5.3.13 Acquire a VASCO License file

Details the process of obtaining a license file from the VASCO Product Registration website.

5.3.13.1 Downloading a Commercial License File

Step-by-step guide to download a commercial license file from VASCO's website.

5.3.13.2 Downloading an Evaluation License File

Instructions for downloading an evaluation license file from VASCO's website.

5.4 Upload License

Instructions for uploading the downloaded license file.

5.4.1 License Activation

Displays license details and prompts for activation.

5.4.2 License Activation Confirmation

Confirms successful license activation and guides to the next wizard.

5.5 IDENTIKEY Authentication Server Setup Wizard

Guides through basic IDENTIKEY Authentication Server settings.

5.5.1 IDENTIKEY Authentication Server Settings

Configure Master Domain, Name Conversion, HSM, and Secure Auditing.

5.5.2 Secure Auditing

Details configuration for secure auditing, including epoch settings and keypairs.

5.5.3 HSM Configuration

Guides on configuring Hardware Security Module (HSM) functionality.

5.6 IDENTIKEY Authentication Server Admin User

Process for creating an administrator username and password.

5.6.1 Ready to Configure

Indicates that the server configuration is ready to be applied.

5.6.2 Configured

Confirms that the IDENTIKEY Authentication Server configuration is complete.

5.7 Support Certificate Activation

Provides steps to download and activate the IDENTIKEY Appliance Support Certificate.

Rescue Tool

6.1 Overview

Introduces the Rescue Tool for command-line access to appliance settings.

6.2 Access the Rescue Tool

Details multiple methods for accessing the Rescue Tool.

6.3 Add Authentication for the Rescue Tool

Explains how to add secure users with high-strength passwords to the Rescue Tool.

6.4 Navigation and Functionality

Describes navigation within the Rescue Tool and its supported functions.

6.5 Reset to Factory Defaults

Details how to reset the appliance to factory default settings using the Rescue Tool.

6.6 Change IP Address

Provides an alternative method for changing the appliance's IP address via the Rescue Tool.

6.7 Ping an IP Address or Hostname

Explains how to ping a system to test connectivity with the IDENTIKEY Appliance.

6.8 Reset the sysadmin User

Instructions for resetting the sysadmin user's password.

6.9 Reset the access settings to the Configuration Tool

Details how to reset access settings for the Configuration Tool.

System Actions

7.1 Overview

Provides a summary of available system actions in the Configuration Tool.

7.2 Reboot and Shut Down

Describes preferred methods for safely shutting down or rebooting the appliance.

7.3 Rescue Default Administrator Users

Explains how to reset administrator users for the Configuration Tool and Authentication Server.

Re-licensing

8.1 Overview

Explains the process of re-licensing and when it is necessary.

8.2 Accessing the Wizard for Re-licensing

Details how to access the Licensing Wizard for re-licensing purposes.

8.3 Current License Screen

Describes the screen that displays current licensing information during re-licensing.

8.4 Re-licensing for an Upgrade from an Evaluation License

Procedure for upgrading from an evaluation license to a commercial one.

8.5 Re-licensing for a New License Option or Type

Steps for re-licensing when purchasing a new license option or type.

8.7 Re-licensing for a Change of IP Address or Replacement

Procedure for re-licensing due to IP address change or appliance replacement.

8.8 Re-licensing for an appliance restored to Factory Default

Steps for re-licensing after restoring the appliance to factory defaults.

Update IDENTIKEY Appliance

9.1 Overview

Describes how to update the IDENTIKEY Appliance using the Configuration Tool.

9.2 Retrieving off-line Update Packages

Instructions for downloading update packages when offline.

9.3 Update Wizard

Guides through the screens for updating the IDENTIKEY Appliance.

9.4 Welcome

The welcome screen for the Update Wizard.

9.5 Select Update

Allows selection of online updates or browsing for downloaded offline updates.

9.6 Available Updates (on-line process only)

Lists available updates from the VASCO Service Center for download.

9.7 Download Update (on-line process only)

Guides through downloading available updates from the Service Center.

9.8 Verify Update

Details the verification process for the downloaded update package.

9.9 Install Update

Covers the installation steps for the update and subsequent reboot.

Backup and Restore

10.1 Overview

Explains backup and restore functionality and encryption options.

10.2 Custom Encryption

Guides on configuring a custom encryption passphrase for backups.

10.3 Manual Backup

Provides steps to initiate a manual backup of the appliance.

10.4 Automatic Backup

Details how to configure automatic backup schedules using FTP or SFTP.

10.5 Scripted Backup

Explains how to configure authentication for scripted backups.

10.6 Restore

Provides steps and cautions for restoring a backup file.

Replacement

11.1 Overview

Explains the process of replacing the IDENTIKEY Appliance, including backup restoration.

11.3 Replacement Procedure

Details the steps for installing and licensing a replacement IDENTIKEY Appliance.

11.2 Upgrading a Replacement Appliance

Steps to upgrade a replacement appliance before restoring a backup.

RAID

12.1 Overview

Explains RAID functionality for hard disk redundancy in AG-7XXX models.

12.2 Maintenance Wizard

Guides on accessing and using the RAID maintenance wizard.

Hardware Security Module

13.1 SafeNet HSMs

Details components and setup for working with SafeNet HSMs.

13.1.1 Install Unsigned Hardware Security Module

Steps for installing the unsigned VACMAN Controller Firmware Module.

13.1.2 Install a Signed VACMAN Controller Firmware Module

Instructions for installing a signed VACMAN Controller Firmware Module.

13.1.3 Create SafeNet Storage Key

Guides on creating a SafeNet storage key for appliance use.

13.1.4 Create SafeNet Sensitive Data Key

Guides on creating a SafeNet sensitive data key.

13.1.5 Replicate to required slots

Explains replicating keys to other HSMs for consistency.

13.1.6 Secure Auditing for HSM

Details the process of setting up secure auditing with an HSM.

13.1.6.1 Create the Master Audit Keypair certificate

Steps to create a Master Audit keypair certificate for the HSM.

Support

14.1 Overview

Provides guidance on handling problems and hardware failures.

14.2 If you encounter a problem

Outlines steps to follow when encountering issues with a VASCO product.

14.3 Remote Support Connection

Explains how VASCO experts can remotely access the appliance for support.

14.4 Setting up a replacement or new IDENTIKEY Appliance

Refers to section 11 for instructions on setting up replacement or new appliances.

14.5 Return procedure if you have a hardware failure

Instructs users to contact their VASCO supplier for hardware failures.

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