vax.co.uk
8
troubleshooting / uk service & help
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the carpet cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause: Not properly plugged into electrical outlet.
Solution: Plug in firmly.
Cause: No electricity in electrical outlet.
Solution: Check fuse or breaker.
Cause: On/off switch not turned on.
Solution: Push on/off switch to ‘on’.
Cause: Blown fuse/tripped breaker.
Solution: Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause: Dirty water tank is full.
Solution: Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause: Dirty water tank not installed correctly.
Solution: Refer to page 6/7 for fitting information.
Cause: Obstruction in hose/nozzle.
Solution: Remove hose and clear obstruction.
PROBLEM: Liquid escaping from the carpet cleaner.
Cause: Dirty water tank is full.
Solution: Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause: Dirty water tank not installed correctly.
Solution: Refer to page 6/7 for fitting information.
Cause: Solution tank not installed correctly.
Solution: Make sure the tank is securely locked in place
PROBLEM: Clean solution won’t dispense.
Cause: Solution tank not installed correctly.
Solution: Make sure the tank is securely locked in place.
Cause: Solution tank empty.
Solution: Refill tank. Refer to page 5 for instructions.
Cause: Handle not fitted correctly.
Solution: Ensure handle is fitted correctly.
7. UK Service & Help
(UK) 0844 412 8455
(ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm
Saturday-Sunday 9.00am to 5.00pm
Any queries or concerns about using your Vax, call the
Vax Careline. Please make a note of the model number
and serial number of your Vax before calling. For the
nearest Vax Service Agent, please call the Vax Careline or
visit vax.co.uk
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