7
V
ax Careline 0870 606 1248
troubleshooting/ uk service / technical specification
5. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause: Not properly plugged into electrical outlet.
Solution: Plug unit in firmly.
Cause: Blown fuse or tripped circuit breaker.
Solution: Check fuse/breaker. Replace fuse or reset
breaker.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause: Dirty water container not installed correctly.
Solution: Review dirt container removal and
replacement.
Cause: Dirty water container full or blocked.
Solution: Empty dirt container.
Cause: Cleaning head blocked.
Solution: Remove head and check for obstructions.
Cause: Hose clogged.
Solution: Remove lower hose and clear blockage.
PROBLEM: Liquid escaping from the vacuum cleaner.
Cause: Dirty water container full.
Solution: Empty dirt container.
Cause: Dirty water container not installed correctly.
Solution: Review dirty water container removal and
replacement.
6. UK Service & Help
Vax Care 0870 6061248
Monday-Friday 8.00am to 8.00pm.
Saturday-Sunday 9.00am to 5.00pm.
An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
7. Technical Specification
Voltage: 240V ~50Hz
Wattage: 350W
Capacity: Clean water tank 1.6l
Dirty water tank 1l
Cord length: 4.6m
Weight: 4.6kg
Subject to technical change without notice.
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