38
en
9. Troubleshooting
If the VDW.SILVER
®
upgraded with software R 1.0 does not seem to work properly, review the checklist
below. If the problem persists, contact either your local dealer or VDW GmbH.
Problem Possible cause Solution
THE DEVICE
DOES NOT OPERATE
PROPERLY
• The battery is not charged.
• The battery charger is not
plugged into the power socket
properly.
• Network voltage does not
correspond to the voltage
indicated on the battery charger
label when battery is being
recharged.
• Charge the battery.
• Check that the battery charger is
plugged in properly.
• Check that the original battery
charger is used.
• Reload the factory default parameters.
THE DISPLAY
DOES NOT OPERATE
PROPERLY
The display may be unstable
or tends to dim as the battery
charge is low.
• Charge the battery.
THE MICROMOTOR
DOES NOT START
Either the micromotor is
improperly connected to the
housing or the contra-angle
is malfunctioning.
• Check that the micromotor connector
is properly inserted in the micromotor
housing.
• Check that the contra-angle operates
correctly.
• Remove the contra-angle and set
maximum speed, then start the micro-
motor again.
• Calibrate without the contra-angle,
then reconnect the contra-angle and
run calibration again.
THE FOOT PEDAL
DOES NOT START
THE MICROMOTOR
Either the foot pedal is damaged
or it is not plugged in properly.
• Start the micromotor by pressing the
CONFIRM key ✓. (5), Fig. 4 for
1.5 seconds. If the micromotor starts,
first check if the foot pedal is
connected properly to the device if yes,
contact your service center for foot
pedal replacement.
THE BATTERY
DOES NOT OPERATE
CORRECTLY
Battery discharges too rapidly
even though all precautions have
been observed.
The device only operates when
the battery charger is connected
to the mains supply, but does not
operate with battery power.
• Battery might be damaged. Send the
device to your service center.
9.6.11_VDW.SILVER_RECIPROC Upgrade Stick_inhalt.indd 389.6.11_VDW.SILVER_RECIPROC Upgrade Stick_inhalt.indd 38 09.06.2011 17:18:0209.06.2011 17:18:02
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