Do you have a question about the ViaSat ViasatHD Pace 3000 and is the answer not in the manual?
This set-top box is designed to reduce its impact on the environment and complies with European Directive 2009/125/EC.
Your box may be updated with enhanced features; new screens and menus may become available.
Instructions on recycling packaging and batteries, and ARRIS's environmental policy.
Details ARRIS Enterprises, LLC. trademarks and disclaims proprietary interest in others' marks.
Instructions on how to slide the rear cover and insert AAA batteries correctly.
Describes the power button and indicator light states (red, amber, green) and IR indicator.
Details connections for SAT IN, HDMI, USB, A/V, SPDIF, ETHERNET, and 12V DC power input.
Lists the items included with the ViasatHD box, including cables and power supply.
Guidance on selecting a convenient location for the box, considering access to power and signal.
Instructions for inserting and handling the smart card required for subscription channels.
Information on ensuring the satellite dish is correctly installed and pointed for optimal reception.
Guide on connecting the box to an HD TV using a standard HDMI cable for high-quality video.
Instructions for connecting the box to a TV using a SCART to mini-DIN cable.
Details how to connect stereo audio equipment for improved sound quality.
Steps to connect the box to the internet using an Ethernet cable for online services.
Instructions for connecting the 12V power-supply unit to the box and mains wall socket.
Guide to the initial setup process, including country selection and LNB setup.
Learn to watch programmes, view listings, order events, and set reminders.
Covers changing channels, unblocking content, adjusting volume, and using the channel banner.
Details on setting reminders and understanding programme information symbols.
How to change the audio and subtitle language for programmes.
Overview of the Electronic Programme Guide for accessing TV listings and features.
How to view TV programme schedules, start times, and channel previews.
Instructions for downloading and viewing additional programmes via the internet.
Guide on selecting, viewing, and purchasing programmes from the VOD service.
How to browse and select promotional programmes from the VOD screen.
Information on ordering movies, sports, and adult programmes through the Ticket service.
Steps to select, view information, and purchase programmes via the Ticket service.
How to view recorded programmes, booked reminders, and downloads.
Accessing and managing your booked reminders and scheduled events.
Information on how programme schedule changes affect your booked reminders.
Managing situations where reminders conflict or overlap in timing.
Manage channel blocking, age ratings, and PIN codes for viewing and purchases.
Customize languages, banner duration, screensaver, and favourite channels.
Adjust installation, TV, audio settings, and restore factory defaults.
Program the remote to control TV functions like power and volume.
Troubleshoot common error messages and on-screen prompts.
Address problems like no power, standby light status, and connection errors.
Diagnose and fix issues with satellite signal, remote control, smart cards, and PINs.