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Charging issues and resolutions:
• Battery Light Does Not Light Up:
Is main power supply on and correctly working?
Are the plug, adaptor and charging jack all correctly plugged in and secure?
Is there any debris in the charging jack blocking the power supply (make sure power is off
when checking this)?
If the above 3 points are not the cause of issue, then there could be a fault with the
battery or charging adaptor, please contact our Customer Service team for further advice.
• Battery Light Stays Green But Scooter Is Not Charged
Isthechargeadaptorcorrectlysetupandttedintochargingjacksecurely?
Is there any debris in the charging jack blocking the power supply (make sure power is off
when checking this)?
If the above 2 points are not the cause of issue, then there could be a fault with the
battery or charging jack, please contact our Customer Service team for further advice.
Open the charging cover
Plug in the charging plug
Close the charging cover after charging
The charger indicator shows red for charging status and
green for fully charged status.
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