Vicko CM6821E - Troubleshooting

36
TROUBLESHOOTING
P
roblem
Analysis
Solution
There is a water
leakage either
from the water
tank or from its lid.
The water tank is not attached
properly.
Correct the placement of the water tank so
as it attaches to the center of the relative
reception on the machine.
Water has exceeded the
printed “MAX” indication.
In any case the water level in the tank
must be between the printed “MIN” and
“MAX” levels.
There is a water
leakage near the
base of the
espresso machine
There is too much water in the
drip tray.
Empty the drip tray.
The device has a malfunction.
Please address yourselves to a
specialized technician.
There is a water
leakage near the
mouthpiece of the
stainless steel
mesh.
There are coffee remnants on
the mouthpiece of the
stainless steel mesh.
Clean the coffee remnants in this area.
Coffee has an
acid taste.
Cleaning of mineral deposits
has not been executed
properly.
Clean the machine with the way described
on section “initial cleaning of the device’s
inner hydraulic circuit” on page 3 of this
instruction manual.
Coffee powder had been
stored in a hot and wet place
for a long time and has gone
bad.
Use fresh coffee powder. Store each new
sealed packings of coffee powder in cool
and dry environments. When you open a
new packing of coffee powder store it in
the fridge to keep it fresh.
The device does
not work at all.
Its plug is not properly
connected to the power grid.
Connect the plug properly to the power
grid. If it keeps on not working address
yourselve
s to a specialized technician.
Steam does not
create froth.
Green light has not switched
on.
Steam wand can create froth only after the
green light has switched on.
The utensil in which you
create froth is too large or has
an improper shape.
Prefer tall and narrow pots.
You use fully skimmed milk.
Use milk of at least 1,5
–
2% fat.
Do not take apart the appliance by yourself.
The appliance must be repaired by a qualified person of certified serving
center.