9
Common malfunctions
Important hint
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Malfunction Causes Solutions
The vacuum cleaner won't start
Low battery
Please refer to the "Battery
Charging" section of the
manual for proper charging
Please refer to the
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of foreign body blockage"
The dust cup is full
Please empty the trash in
the dust cup
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foreign matter
Dust cup or
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installed correctly
Please reinstall the
dust cup or separation
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Dust cup or
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installed correctly
The roller brush is
entangled or stuck, and
the protection device is
triggered
Please refer to the instruction
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body blockage"
Please reinstall the
dust cup or separation
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Please empty the
trash in the dust cup
Please reinstall the dust cup
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Low battery
Please refer to the "Battery
Charging" section of the
manual for proper charging
The battery is aging
Purchase and use the
manufacturer’s battery pack
Notice:
This vacuum cleaner must use the original battery pack.
If you need to replace the battery, please contact the after-sales service point for replacement.
Do not use the battery pack for purposes other than this vacuum cleaner.
The vacuum cleaner has
no or low suction power
There is obvious dust
leakage from the vacuum
cleaner
LED display shows E3
The usable time of this
vacuum cleaner is shortened