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Victory VX100 - Troubleshooting Common Issues

Victory VX100
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10 | P a g e
to reach your speaker(s). This allows you to really crank the amplifier up into output valve distortion to
get big-stage overdrive without disturbing anyone.
https://www.thomann.de/gb/jet_city_amplification_jettenuator.htm?glp=1&gclid=CKjxmLe-ktICFeqc7QodK6IInA
For home studio recording and speaker attenuation, at the top end of the market, we have the Two
Notes Torpedo range of attenuators & simulators. These are really excellent devices and are what our
colleague Rabea Massaad uses for home recording:
https://www.andertons.co.uk/search?query=torpedo
There are many others out there with Palmer being one of the first companies to offer such devices.
These are tried and tested solutions and also recommended by Victory:
https://www.andertons.co.uk/b/139/palmer
Warranty:
All Victory products come with a 5 year limited warranty. This covers any defects in manufacturing or
faulty components. Valves and speakers are warrantied for 90 days from the purchase date but
replacement parts will be at our discretion. Please contact your local dealer if you have any issues with
your Victory product. Victory are setting up Official Service Centres around the world so please check on
the Victory website to see where your nearest centre is located. These will have original Victory spare
parts including the recommended valves for your amplifier direct from the Victory factory. They also
have all technical details for your product and have been carefully selected to ensure you get the best
possible service for warranty and non-warranty work.
Notes on what to do if your amplifier experiences any strange behavior:
Dec 2018: over 6000 amplifiers have now been shipped out of the factory and from 5 years answering
service queries, the main issues that come up are valve-related. These are either premature valve
failure, (minimal), valves that have worn out through extended use or have become microphonic or
noisy over time.
Many issues relating to valves can be cured simply by re-tensioning the valve bases. Over time, the valve
sockets, which are constantly heating up, cooling down, expanding and contracting may become a bit
‘loose’ and not hold the valve pins as tight as they should. This can lead to noise and more commonly,
sudden drops in volume or complete lack of sound.
It is an easy task to re-tension the valve sockets and this can be done with a small flat blade screwdriver
such as this:
Carefully remove each valve in turn. The pre-amp valves have a sprung-loaded screening can fitted over
each one so turn this through 90 degrees or so until it pops off. Then using the slow circular motion, pull
the valve from the socket. The output valves are retained by spring clips which can just be slid off the
top of the valves.
Please ensure that the valves go back into the same sockets as they are optimized at the factory for best
position relating to gain, noise, & microphony. This is easily achieved if you just do one at a time; take it
out, re-tension then re-insert and go to the next one.
You will see that the valve bases have small 2-part metal clips in each hole and these need to be pushed
together to make a tight connection on the valve pins.

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