o Transfer or Delete unused files using the FileManager App
(Section 4)
• Wi-Fi reception is poor
o Make sure you are not too far from the Wi-Fi router/hotspot. We
recommend a distance between 0 – 65 Feet.
o Restart your Wi-Fi router.
• Backup & Reset
o Do not enable Factory Data Reset unless you have spoken to a
customer support person first. Doing so could result in losing all
your data stored on your device.
11. Customer Support
If you are having a problem with the operation of this Tablet – Do not return it to
the retailer!
Your Touchscreen Tablet includes Free Technical Support by Phone or Internet
and we are glad to help you with any problems.
For Technical Support by Internet, simply touch the Customer Help icon on the lower
right–side of the home screen to immediately be directed to our Technical Support
website. For Technical Support by Phone, please call 855-998-4326, Monday to
Saturday 10:00 AM to 7:00PM.
• This product uses a rechargeable Lithium-Ion battery. Only use the supplied battery and
charger for this device. Use of a battery or charger that is not made for this device can
result in serious injury and/or damage to the product.
• This device must be disposed of properly, according to local laws and regulations. Contact
your local authorities to learn about the correct recycling and disposal options.
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