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Viessmann AQUAHOME 20-N - User Manual

Viessmann AQUAHOME 20-N
41 pages
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Installation and operations VIESMANN
manual
for the device User
Water softening station
AQUAHOME 20-N / 30-N
1 / 2012 Please retain this manual!

Table of Contents

Questions and Answers

  • R
    Rebecca PierceJul 27, 2025
    Why is my Viessmann AQUAHOME 20-N Water Dispenser periodically dispensing hard water?
    • M
      Mary RodriguezJul 27, 2025
      If your Viessmann Water Dispenser is periodically dispensing hard water, there might be several reasons: 1. The hour might be set incorrectly. In this case, reset the hour to the correct one. 2. The programmed raw water hardness might be too low. Determine the actual water hardness and program the correct value into the system. 3. Soft water might be fed during the regeneration process. Avoid this situation by checking the control panel settings for correctness. 4. There might be non-controlled water leakage, leading to excessive water consumption. Inspect all water intake points and eliminate any water leakages.
  • S
    Suzanne CooperAug 6, 2025
    What to do if Viessmann AQUAHOME 20-N Water Dispenser supplies water that is too hard?
    • B
      bwilliamsAug 6, 2025
      If your Viessmann Water Dispenser's water softener supplies water that is too hard or entirely unsoftened, here's what you can check: * **No salt in the tank:** Refill the salt and activate manual regeneration. * **No power supply:** Restore the power supply, check the displayed time, and activate manual regeneration. * **Occluded outflow of sewage from the valve:** Restore patency of washings discharge hose.
  • M
    Melissa ChambersAug 15, 2025
    Why does the salt level remain unchanged in my Viessmann Water Dispenser?
    • H
      Hannah AyersAug 16, 2025
      If the salt level in your Viessmann Water Dispenser remains unchanged, despite the water softener supplying water, it could be due to: * A salt bridge formed in the brine tank. If this is the case, remove the salt bridge. * The by-pass valve being in the by-pass position. To resolve this, set the by-pass valve to the service position.

Summary

Installation and Setup

Safety Information

Essential safety guidelines for device installation and operation.

Installation Site and Connections

Guidelines for choosing location, connecting water, and checking pressure.

Regeneration Washings Discharge

Proper connection of the discharge hose for washings.

Control Panel Operation and Programming

Programming Aquahome Control Panels

Step-by-step guide to setting time, hardness, and regeneration.

Setting Regeneration Hour and Salt Level

Configure regeneration schedule and monitor salt level in the brine tank.

Additional Control Panel Functions

Explore features like salt efficiency, cleaning, and clock settings.

Maintenance and Troubleshooting

Service and Maintenance Activities

Routine checks and tasks for optimal device performance.

Troubleshooting Common Issues

Solutions for problems like hard water, no salt, or leakage.

Control Activities Before Service

Checks to perform before contacting a service provider.

Viessmann AQUAHOME 20-N Specifications

General IconGeneral
ModelAQUAHOME 20-N
BrandViessmann
Ambient temperature5 - 40 °C
Dimensions (H x W x D)483 x 276 x 424 mm
Weight12 kg
Voltage220-240 V
Frequency50 Hz

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