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Viking F20394E EN - User Manual

Viking F20394E EN
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Viking Range Corporation
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information,
call 1-888-VIKING1 (845-4641)
or visit the Viking Web site at
vikingrange.com
F20394E EN
W10345057
(061011)
Viking Use & Care Manual
Professional Freestanding Bottom-Mount/
French Door Bottom-Mount
Refrigerator/Freezer

Questions and Answers

  • C
    Courtney RodriguezAug 17, 2025
    Why does my Viking F20394E EN run too frequently?
    • W
      wosborneAug 17, 2025
      Your Viking Refrigerator might be running too frequently because the doors are opened often or for long periods, the humidity level is too high, food has recently been added, or it's exposed to heat. Reduce how long the door is open and organize food for quick access. Give newly added food time to cool. Also, consider moving the refrigerator if it's near a heat source.
  • C
    Crystal BushAug 20, 2025
    How to fix slow water flow in Viking F20394E EN?
    • A
      alexisyoungAug 20, 2025
      If the water flow in your Viking Refrigerator is slower than normal, it could be due to several reasons. First, ensure that your water pressure is between 35-100 pounds per square inch; a minimum of 35 PSI is needed for refrigerators with water filters. Also, check the water connection to ensure that the proper water valve is installed, avoiding self-piercing and 3/16” saddle valves. Inspect the copper tubing for any kinks, removing them or replacing the tubing if necessary. Lastly, the water filter may be clogged or needs to be changed.
  • N
    Nicole GarrisonAug 23, 2025
    Why is the food temperature too cold in my Viking F20394E EN?
    • P
      Philip LewisAug 23, 2025
      If the food temperature in your Viking Refrigerator is too cold, the condenser coils may be dirty, or the refrigerator or freezer controls may be set too high. Clean the coils and properly adjust the controls.
  • R
    Robert TaylorAug 26, 2025
    Why are water droplets forming inside my Viking Refrigerator?
    • R
      Rose HayesAug 26, 2025
      If water droplets are forming inside your Viking Refrigerator, it could be due to high humidity levels or frequent door openings. Adjust the controls appropriately and reduce the amount of time the door is open. Organize food items efficiently to minimize the time the door remains open.
  • S
    Sydney HudsonAug 28, 2025
    Why are water droplets forming outside of my Viking Refrigerator door?
    • M
      Michelle AndersonAug 28, 2025
      If water droplets form outside the door of your Viking Refrigerator, check the gaskets for a proper seal and clean them. High humidity can increase condensation. You may need to adjust the controls.
  • D
    Diane UnderwoodAug 31, 2025
    Why don't the produce drawers close freely in my Viking F20394E EN Refrigerator?
    • J
      Jacob JohnsonAug 31, 2025
      If the produce drawers in your Viking Refrigerator do not close freely, it could be due to the contents of the drawer or the positioning of items obstructing it, the drawer not being in the proper position, or dirty drawer channels. Reposition food to avoid interference, ensure the drawer is correctly placed, and clean the drawer channels with warm, soapy water, then rinse and dry them. Apply a thin layer of petroleum jelly to the drawer channels.
  • W
    woodslaurenSep 3, 2025
    Why is ice forming in the inlet tube to the ice maker of my Viking F20394E EN?
    • S
      Sheri KellySep 3, 2025
      If ice is forming in the inlet tube to the ice maker of your Viking Refrigerator, it could be due to low water pressure. The water pressure must be between 35-100 pounds per square inch; a minimum of 35 pounds per square inch is recommended for refrigerators with water filters. Alternatively, the freezer temperature may be too high. Adjust the freezer controls to approximately 0°F (-18°C).
  • E
    ericbeckerSep 5, 2025
    What to do if freezer control and lights are on, but compressor is not operating in Viking Refrigerator?
    • A
      andersoncolleenSep 6, 2025
      If the freezer control and lights are on, but the compressor isn't operating in your Viking Refrigerator, it might be in defrost mode. This is normal, so wait 40 minutes to see if the compressor restarts.
  • J
    jeffreyzimmermanSep 8, 2025
    Why is the MeatSavor™ drawer temperature too warm in my Viking F20394E EN?
    • R
      Rachel AllenSep 8, 2025
      If the MeatSavor™ drawer temperature in your Viking Refrigerator is too warm, the control settings may be too low. Properly adjust the controls.
  • C
    Cindy HeathSep 12, 2025
    What to do if Viking F20394E EN Refrigerator still won’t operate?
    • A
      Andrea MitchellSep 12, 2025
      If your Viking Refrigerator still won’t operate, it is malfunctioning. Unplug the refrigerator and transfer food to another refrigerator. If another refrigerator is not available, place dry ice in the freezer section to preserve food.

Summary

Important Safety Instructions

Proper Disposal of Old Refrigerator

Guidelines for safely disposing of an old refrigerator to prevent hazards.

Electrical Shock Hazard

Warnings and instructions related to electrical shock risks.

Suffocation Hazard

Precautions to prevent suffocation risks, especially with old appliances.

Temperature Controls

Initial Settings and Adjustments

Factory presets, how to adjust compartment temperatures, and control guide.

Key Refrigerator Features

Details on Max Ice, Water Filter Indicator, Vacation Mode, High Temp Alarm, Moisture Control, Door Open Alarm, Max Cold, and User Preferences.

Operational Notes

Information on warm cabinet surfaces and normal operating sounds.

Refrigerator Features

Shelves and Storage

Instructions for removing, installing, and locking refrigerator shelves.

Door Storage and Bins

Details on the dairy compartment and movable door bins.

Moisture Adjustable Produce Drawers

Use and control of produce drawers for humidity management.

MeatSavor;Produce Drawer

Operation and adjustment of the MeatSavor™™ drawer.

Water Dispenser

Information on using the refrigerator's water dispenser.

Accessories

Details on the Egg Bin and Glass Butter Tray accessories.

Freezer Features

Freezer Baskets and Dividers

Instructions for removing, installing, and using freezer baskets and dividers.

Automatic Ice Maker

Operation, installation, and troubleshooting of the automatic ice maker.

Water Filter

Installation and Replacement

Step-by-step guide for installing and replacing the water filter cartridge.

System Specifications

Technical data and performance specifications for the water filter.

NSF Certification and Use

Information on NSF certification, general use conditions, and state compliance.

Food Storage Tips

Fresh Food Storage

Guidelines for storing fresh foods, fruits, vegetables, meats, and dairy.

Frozen Food Storage

Advice on storing frozen foods, packaging, and loading the freezer.

Food Storage Chart

A comprehensive chart detailing storage times for various food items.

Care & Cleaning

Removing Odors and General Cleaning

Methods for cleaning the refrigerator interior and removing odors.

Energy Saving Tips

Recommendations for optimizing refrigerator energy efficiency.

Replacing Light Bulbs

Instructions for replacing light bulbs in refrigerator and freezer compartments.

Preparing for Vacation

Steps for preparing the refrigerator for short-term and long-term absences.

Upon Your Return and Moving

Procedures for after vacation return and safe refrigerator relocation.

Operating Sounds

Normal Operating Sounds

Identification and explanation of common sounds produced by the refrigerator.

Troubleshooting

General Troubleshooting

Common problems and solutions for refrigerator and freezer operation.

Ice and Water Issues

Troubleshooting specific problems related to the ice maker and water dispenser.

Service Information

Obtaining Service

How to contact dealers or authorized service agencies for repairs.

Warranty Information

Details of the product warranty, coverage, and terms.

Viking F20394E EN Specifications

General IconGeneral
BrandViking
CategoryRefrigerator
ConfigurationFrench Door
Ice MakerYes
Water DispenserYes
Energy Star CertifiedYes
ModelF20394E
Width35.75 inches
ColorStainless Steel
Height69.875 inches

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